7 February, 2023
6 February, 2023
Direction also says that any decision to recommence listing will depend on the progress of Ofgem's investigation into the practices of energy suppliers towards vulnerable customers
3 February, 2023
3 February, 2023
Regulator launches urgent investigation into British Gas, and asks all suppliers to 'get their house in order'
3 February, 2023
23 January, 2023
Secretary of State says he wants suppliers to 'stop this practice and lend a more sympathetic ear', offering the kind of forbearance and support that a vulnerable customer struggling to pay should expect
20 January, 2023
18 January, 2023
Highlighting the 'devastating impact' energy prices have had on those with disabilities or on low incomes, letter to Mr Hunt says a targeted support mechanism is needed going forward
17 January, 2023
12 January, 2023
Citizens Advice warns that situation is so acute that energy companies must now review all prepayment meter users and commit to install credit meters where necessary to remove risk of disconnection
11 January, 2023
9 January, 2023
Resolution Foundation also highlights that, even if the cost of living crisis ended today, the adverse and unequal impacts it has had would persist
4 January, 2023
New Resolution Foundation research also finds that almost half of disabled adults have had to cut back on fuel this winter, compared to almost a third of those without a disability
3 January, 2023
Adding that vouchers can be redeemed at a Post Office, Minister advises customers to take relevant ID and documentation and to beware of scams
21 December, 2022
19 December, 2022
New measures include a single £600 payment for households in Northern Ireland and a £200 payment for households in Great Britain that use alternative fuels
15 December, 2022
New scheme expected to incorporate provision for both a Breathing Space and Statutory Debt Repayment Plan
14 December, 2022
Measures announced in response to 2018 consultation also include giving courts broader range of sanctioning powers, including fines, to punish enforcement agents who behave inappropriately
13 December, 2022
Private Members Bill will remove the need to apply to the courts for liability orders but will retain a right of appeal to safeguard paying parents
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