19 October, 2020 Open access
16 October, 2020 Open access
New report urges financial service firms to waive interest for people in financial difficulty, and calls on DWP to maintain increase in universal credit standard allowance
13 October, 2020 Open access
New report calls for increase to be made permanent and for ‘renewed government focus’ on people who are not able to cover basic living costs as the economic impacts of coronavirus continue to be felt
7 October, 2020
New rules expected to come into force in December 2020, with lenders then being required to make the changes within six months
25 September, 2020 Open access
New statutory instrument amends original 30 September 2020 expiry date for measures introduced under the Coronavirus (Scotland) Acts
24 September, 2020 Open access
New analysis finds that black, Asian and other minority ethnic people are twice as likely to face difficulties paying bills in next three months compared to population as a whole
22 September, 2020
22 September, 2020
StepChange debt charity calls for a fundamental shift both in culture and practice set within a regulatory framework
18 September, 2020 Open access
New guidance includes that firms should respond to the particular needs of vulnerable customers, and that people should be signposted or referred to debt advice where appropriate
16 September, 2020 Open access
New guidance to cover period after current guidance allowing for payment freezes ends on 31 October 2020
28 August, 2020 Open access
Debt charity calls for regulator to continue specific protections, including payment deferrals in some circumstances, and for government reform of Support for Mortgage Interest scheme
27 August, 2020 Open access
New draft guidance seeks to ensure that financial services firms don't take a 'one size fits all’ approach after 31 October 2020 when the current guidance is due to expire
24 August, 2020 Open access
Given the economic consequences of the COVID-19 crisis have hit struggling households hardest, the government should be helping people who have fallen behind, not making it harder for them to repay their debts
21 August, 2020 Open access
Citizens Advice calls for urgent financial support to free people from long-term debt and strengthen the economic recovery
14 August, 2020 Open access
Insolvency Service highlights that reduction is likely to be at least in part due to enhanced support measures introduced by the government in response to the COVID-19
3 August, 2020 Open access
With just a couple of months until the CJRS comes to an end, there is real concern that the gap between furloghed workers and those working as normal could widen even further, says Which?
31 July, 2020 Open access
Views also sought on what should happen to consumers coming to the end of a second payment deferral under its temporary guidance
29 July, 2020
Regulator also highlights actions it has taken against firms who are failing to account for customers’ vulnerabilities
24 July, 2020 Open access
'Taking small steps to make support more accessible would make a big difference', says Money and Mental Health Policy Institute
