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2 December, 2021

MPs express concern that new MaPS debt advice contracts will not provide adequate level of face-to-face advice

In response, Minister says that MaPs will need to demonstrate that commissioned services are able to deal with complex cases 'irrespective of the channel the cases come through'

30 November, 2021

Many debt advice clients actively prefer digital or telephone channels because of the greater anonymity and flexibility they provide

Responding to concerns raised by the Treasury Committee, Money and Pensions Service adds that outcomes for people are comparable in both face-to-face and remote channels

30 November, 2021

Financial Conduct Authority finds that almost 50,000 ‘mortgage prisoners’ are unable to switch to a new mortgage deal despite being up to date with payments

Finding from FCA review will now be used by HM Treasury ‘to target work to determine if there are any further solutions for affected borrowers’

29 November, 2021

24 November, 2021

Housing, Communities and Local Government Committee launches consultation on council tax collection in England

Inquiry to consider whether there need to be changes in local authority collection practices and legislation governing recovery of arrears

17 November, 2021

Treasury Committee raises concerns about impact of potential reduction in face-to-face debt advice in England following recent tender exercise by MaPS

In addition, Committee questions whether move from grant agreements to contracts means there is an expectation that providers will make profits on the contracts

17 November, 2021

Financial Conduct Authority launches consultation on banning ‘debt packagers’ from being paid to refer customers on to other firms for debt solutions

Ban proposed in response to evidence that some regulated providers of debt advice appear to have manipulated customers' details to receive higher referral fees from Insolvency Practitioners

16 November, 2021 Open access

Senedd Committee calls on Welsh Government to continue to support people struggling with basic household costs in light of ongoing levels of pandemic-related debt

New Report includes recommendations to consider ‘debt bonfires’ to write off public sector debt, extending the Tenancy Hardships Scheme and continued flexibilities in relation to the Discretionary Assistance Fund

12 November, 2021

1 November, 2021

While Money and Pensions Service is ‘evolving into a more efficient and effective organisation’, Departmental Review identifies a number of areas where it has failed to live up to expectations

Review finds that organisation could not have had a more challenging start since its launch in 2018, and that the delivery of operational outcomes has fallen short

21 October, 2021

Consultation launched on the regulation of interest-free ‘Buy Now Pay Later’ loan products

Proposed policy options 'seek to achieve a proportionate approach to regulation', says HM Treasury

21 October, 2021

Third of low-income households are in arrears on essential bills or credit commitments

In light of new analysis, Joseph Rowntree Foundation calls for reinstatement of £20 universal credit uplift and doubling of £500 million funding for Household Support Fund

8 October, 2021

Welsh Government launches consultation on increasing income thresholds for collecting unpaid council tax through an Attachment of Earnings Order

Proposals include uprating thresholds to reflect increases in cost-of-living so that people paying their council tax in arrears ‘would retain more of their weekly or monthly earnings and spread the cost of their debt’

8 October, 2021

Retaining measures in expired Temporary Insolvency Practice Direction concerned with permanent changes to the way insolvency business is handled in the courts

New Direction applies to all insolvency proceedings throughout the Business and Property Courts from 30 September 2021

8 September, 2021

Government announces financial measures to support the introduction of pilot No-Interest Loans Scheme

Treasury Minister says government support will facilitate lending to consumers in vulnerable circumstances who would benefit from affordable credit as an alternative to high-cost credit

27 August, 2021

New MaPS tender opportunity represents the ‘largest ever investment’ in debt advice services in England

Three to five-year contracts available under recommissioning exercise will cover national and regional debt advice provision, small business debt advice and the administration of Debt Relief Orders

26 August, 2021

Ombudsman finds multiple failures in council’s handling of resident’s request for help managing his council tax bill and arrears during the Covid-19 pandemic

New report highlights council’s failure to publish any information about a discretionary relief policy ‘risks significant injustice’

25 August, 2021

Cabinet Office launches Debt Management Vulnerability Toolkit to help promote fairness in government debt management practices

However, while welcoming 'much needed' guidance, Money Advice Trust says that further measures needed including legislation to ensure that those with government debt are treated fairly and have adequate time to repay

17 August, 2021 Open access

Extended Scottish ‘breathing space’ moratorium period during Covid pandemic should be made permanent, Scottish Government proposes

Consultation on Covid recovery policy includes proposal to keep the six-month moratorium and other easements introduced to support debtors through the Covid-19 pandemic