25 September, 2023
22 September, 2023
Organisations that sign up to Enforcement Conduct Board's new scheme will commit to increased accountability and higher standards, and be 'subject to potential sanctions for breaches'
13 September, 2023
Energy regulator also confirms that it is making the Code of Practice on involuntary installations mandatory
13 September, 2023
Acting Chief Executive calls for further action to tackle harmful practices in the insolvency market, including rules to ensure the provision of regulated debt advice before an IVA can be put in place
31 August, 2023
However, while MaPS acknowledges sector's response to call for evidence, it says that there will be challenges to increasing investment against a backdrop of high and increasing need for debt advice and pressures on public money
25 August, 2023
Money Advice Trust urges energy regulator to go further to support people with energy debts, including by encouraging suppliers to match customer bill payments or provide write-off options for those most in need
22 August, 2023
14 August, 2023
We are Debt Advisers also say that funding levels set by MaPS are ‘woeful’ and need increasing, particularly given the demands that the sector faces and the pressures that advisers are under
14 August, 2023
Letter to Energy Ministers also calls for more targeted support through the Energy Bills Support Scheme for winter 2023/2024
7 August, 2023
Response to call for evidence acknowledges that the shortcomings in the current regime, as highlighted by stakeholders, need to be addressed
3 August, 2023
StepChange warns that those behind fraudulent online adverts that are followed up by 'warm callers' may be just as unscrupulous
26 July, 2023
FCA highlights importance of new Consumer Duty in light of survey which also found that vulnerable people were more likely to report that customer services did not help them at all
21 July, 2023
Change is another step in work to strengthen the DWP's powers and improve how the Child Maintenance Service supports children of separated parents, says Work and Pensions Minister
18 July, 2023
Responding to media reports over the weekend, the debt charity calls for the government to 'stick to its guns' and put customers who might be struggling during a cost of living crisis first
14 July, 2023
New ONS data also highlights that more than a third of renters and mortgagees reported difficulties affording their rent or mortgage payments in the period February to May 2023
11 July, 2023
Consultation response outlines plan to repeal most of Act and recast its provisions within Financial Conduct Authority rules
3 July, 2023
Removing the prepayment meter 'premium' expected to save households around £21 a year on their bills
3 July, 2023
In addition, four out of five had concerns about their financial circumstances going forward over the next few years
23 June, 2023
Measures include 12-month grace period before repossessions and allowing customers to switch to an interest-only mortgage for six months
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