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25 November, 2020 Open access

StepChange confirms that applications for Covid Payment Plan are now open

New plan enables people whose income has been temporarily affected by coronavirus to make reduced payments on borrowing for up to a year

20 November, 2020 Open access

Financial Conduct Authority confirms updated support for consumer credit customers impacted by coronavirus

New guidance comes into force from 25 November 2020, although lending firms are encouraged to provide enhanced support immediately where they can

19 November, 2020

18 November, 2020 Open access

Young people, ethnic minorites and renters most at risk of debt caused by coronavirus pandemic, says IPPR

New report calls for urgent action to address financial impact of pandemic and longer-term action to prevent problem debt, including technological innovation and access to affordable credit

18 November, 2020 Open access

Financial Conduct Authority confirms updated support for mortgage borrowers impacted by coronavirus

New guidance comes into force from 20 November 2020, but lenders are encouraged to provide enhanced support sooner where they can

12 November, 2020

New long-term household debt crisis is ‘inevitable’ without urgent intervention, StepChange debt charity warns

Research into levels of coronavirus-related household debt finds that number of people in 'severe debt' has almost doubled since the beginning of the outbreak

11 November, 2020

Changes to content of enforcement, default and termination notices under the Consumer Credit Act 1974

New legislation makes changes to prescribed notices with aim of making them less intimidating and easier to understand

11 November, 2020

LSE research unit calls for Treasury to take action to ‘release mortgage prisoners’

New report argues that there is an 'ethical case' for action in light of the part played by successive governments in the creation of the problem

5 November, 2020 Open access

Lord Chancellor writes to High Court Enforcement Officers Association with guidance on enforcement action during the new lockdown in England

Enforcement agents requested not to enter or attend residential properties for the purpose of enforcement by taking control of goods or, except in limited circumstances, for the purpose of enforcing a writ of possession or restitution

5 November, 2020

Money Advice Trust and Money Advice Liaison Group launch new guidance for creditors on vulnerability and GDPR

New guidance developed to help firms support vulnerable customers by using the 'right data' in the 'right way'

5 November, 2020

4 November, 2020 Open access

FCA proposes three month extension to deadline for requesting consumer credit payment deferrals as a result of ongoing impacts of coronavirus

New measures will enable those who have not yet exhausted their payment deferral options under previous guidance to be eligible to request deferrals up to 31 January 2020

3 November, 2020 Open access

FCA announces further proposals to enhance support for mortgage borrowers impacted by coronavirus

New draft guidance includes extended deadline for borrowers to request payment deferrals and provision to prevent any borrower losing their home before 31 January 2021

2 November, 2020

Debt charity finds ‘widespread unfairness’ in debt collection practices of both central and local government

Without urgent changes, Money Advice Trust warns that government risks pushing people further into difficulty at the worst possible time

31 October, 2020 Open access

COVID-19 mortgage payment holidays to continue to be available beyond 31 October 2020

Change follows speech from Prime Minister this evening in which he announced new restrictions across England to help combat coronavirus

29 October, 2020 Open access

Money Advice Trust calls on government to commission full review of debt options in the wake of COVID-19

'Robust and effective' options are needed, that work in context of pandemic, says debt charity

22 October, 2020 Open access

22 October, 2020 Open access

StepChange announces new 12-month reduced payment plan for households affected by COVID-19

Plan aimed at people experiencing short-term difficulty who need more time to get back to resuming full payments on debts built up during the pandemic