Debt news and case law

9 December, 2022

Government launches consultation on reforming the Consumer Credit Act 1974

Proposals to modernise the regulation of consumer lending update consumer protections 'to ensure they work well in a modern and increasingly digital economy’

9 December, 2022

High Court holds that an enforcement agent is the correct respondent in a dispute about fees charged to a debtor rather than the authorised High Court Enforcement Officer

Bone v Williamson [2022] EWHC 3158 (KB)

8 December, 2022

Mortgage lenders commit to offering tailored support to customers who start to struggle with payments

Commitments made during meeting with Chancellor and FCA also include enabling customers to switch to more competitive mortgage deals and providing information where mortgage rate is due to end

6 December, 2022

Amendments to regulations that require communal heating system intermediaries to pass on benefits of Energy Bill Relief Scheme to end users

New statutory instrument

1 December, 2022

Payments from Energy Bills Support Scheme in Northern Ireland delayed until next year

However, Minister says his 'aspiration and aim' is for payments to be issued in January 2023

29 November, 2022

End Fuel Poverty Coalition calls for ban on fuel suppliers forcing customers to switch to pre-payment meters

Coalition warns that such action represents 'disconnection by the back door' and leaves vulnerable people at an even higher risk of the very worst effects of living in a cold damp home this winter

28 November, 2022

Lords Committee says it is ‘deeply concerned’ about complexity and inequality of arms in legislation that requires intermediaries to pass on Energy Support Scheme benefits to end users

Questioning whether people most in need will receive the full relief they are entitled to, Peers invite the House to press the government on the issue

25 November, 2022

ONS finds that a significantly higher proportion of people in the most deprived areas of England are likely to be behind with energy bills compared to those in least deprived areas

New social trends data also highlights that people living in the most deprived areas are more likely to report spending less on food and essentials, and difficulties in meeting rent or mortgage payments

24 November, 2022

Government decides not to lay regulations to implement its new Statutory Debt Repayment Plan for England and Wales this year as planned

Decisions on the future of the new debt solution will instead be based on the outcomes of the Insolvency Service review of personal insolvency framework

24 November, 2022

Bill to require energy companies to allow grace period before disconnecting customers with pre-payment meters receives first reading

Pre-Payment Meters (Self-Disconnection) Bill also requires energy companies to provide debt management support to all customers

22 November, 2022

Ofgem says that 17 of the biggest energy suppliers need to do more to help vulnerable customers this winter

Latest Market Compliance Review includes call for suppliers to improve their processes for identifying and supporting customers in vulnerable circumstances such as those on pre-payment meters who may be self-disconnecting

18 November, 2022

Only around two thirds of vouchers issued to prepayment meter customers under the Energy Bill Support Scheme have been redeemed

New management data shows that around 800,000 vouchers to the value of more than £55 million remained unredeemed at 1 November 2022

17 November, 2022

Energy Price Guarantee to be increased from £2,500 to £3,000 from April 2023 to March 2024

However, government also announces that it will provide further cost of living payments across the UK in 2023/2024, and that the alternative fuels payment will double to £200

9 November, 2022

Money advice charities issue joint guidance to essential services and finance firms on how to support more people with mental health problems to disclose their condition

New guidance explains how firms can encourage and support people to disclose a mental health problem and how to then effectively respond to and record the disclosure

7 November, 2022

High Court grants creditor’s application to take enforcement action in respect of a debt included in a mental health crisis moratorium

Brake & Anor v Guy & Ors [2022] EWHC 2797 (Ch)

7 November, 2022

Ensuring that heat networks in Northern Ireland pass on the benefits of the Energy Bill Relief Scheme for Non-Domestic Customers to their individual end users

New statutory instrument

4 November, 2022

FCA warns that most lenders are missing opportunities to highlight the benefits of independent, not-for-profit debt advice when borrowers make contact

Review of lenders’ treatment of borrowers also highlights instances where discussions about debt advice, when they happened at all, appeared to be a ‘tick box exercise’

4 November, 2022

Designation of energy price reduction scheme in Northern Ireland

New statutory instrument

4 November, 2022

Requiring landlords in Northern Ireland to pass benefits received from energy support schemes on to tenants

New statutory instrument

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