23 June, 2023
22 June, 2023
Shadow Chancellor sets out measures as Bank of England increases interest rates to a 15-year high of 5 per cent
21 June, 2023
Recommendations include ring-fencing funding for local council tax support and reforming collection rules that can leave people liable for a whole years’ bill after just one or two missed payments
20 June, 2023
New report also highlights findings specific to low-income universal credit households which show that the situation for them is 'almost universally dire'
16 June, 2023
New Public Accounts Committee report calls on government to set out how it intends to be better prepared to support vulnerable consumers through any future energy market interventions
14 June, 2023
Energy Secretary urged to offer further financial support in light of research showing that 5.5 million people in UK were behind on their energy bills in April 2023
2 June, 2023
2 June, 2023
New statutory instruments expire temporary provisions relating to remote attendance and provide for those changes to be incorporated into court rules
31 May, 2023
Representatives of housing and heat network sectors highlight low uptake and high numbers of incorrect rejections and call for people to be given until August 2023 to apply
26 May, 2023
Views sought on measures in Bankruptcy and Diligence (Scotland) Bill including introduction of mental health moratorium on debt enforcement and requirement for debtors to be given information about debt advice
25 May, 2023
Proposals would increase expectations on firms in areas such as providing information on money guidance and debt advice and tailoring support for borrowers in or at risk of payment difficulty
10 May, 2023
Proposals also include making it easier for vulnerable people to contact suppliers, and establishment of new consumer standards framework
9 May, 2023
New Which? research also estimates that around 700,000 households missed a rent or mortgage payment, while 16.6 million had to make an adjustment to cover essential costs
4 May, 2023
New statutory instrument maintains the Welsh Government's policy introduced in the 2010/2011 academic year
26 April, 2023
Jonathan Brearley highlights that just one in three consumers are aware of the Priority Services Register and, of those who know about it, a significant minority who could be eligible are not registered
26 April, 2023
Produced by MaPS, in consultation with experts, guide outlines six ways in which creditors in financial services, utilities and the public sector can do more to support those who are struggling
25 April, 2023
Government urges households who have received vouchers to redeem them by deadline of 30 June 2023
25 April, 2023
New civil justice statistics also highlight that, while eviction actions remain 84 per cent lower than pre-pandemic levels, they increased by 200 per cent during 2021/2022
18 April, 2023
New Code includes requirements for suppliers and their contractors to make at least 10 attempts to contact a consumer and carry out a site welfare visit before a prepayment meter is installed
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