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11 November, 2020

LSE research unit calls for Treasury to take action to ‘release mortgage prisoners’

New report argues that there is an 'ethical case' for action in light of the part played by successive governments in the creation of the problem

5 November, 2020 Open access

Lord Chancellor writes to High Court Enforcement Officers Association with guidance on enforcement action during the new lockdown in England

Enforcement agents requested not to enter or attend residential properties for the purpose of enforcement by taking control of goods or, except in limited circumstances, for the purpose of enforcing a writ of possession or restitution

5 November, 2020

Money Advice Trust and Money Advice Liaison Group launch new guidance for creditors on vulnerability and GDPR

New guidance developed to help firms support vulnerable customers by using the 'right data' in the 'right way'

5 November, 2020

4 November, 2020 Open access

FCA proposes three month extension to deadline for requesting consumer credit payment deferrals as a result of ongoing impacts of coronavirus

New measures will enable those who have not yet exhausted their payment deferral options under previous guidance to be eligible to request deferrals up to 31 January 2020

3 November, 2020 Open access

FCA announces further proposals to enhance support for mortgage borrowers impacted by coronavirus

New draft guidance includes extended deadline for borrowers to request payment deferrals and provision to prevent any borrower losing their home before 31 January 2021

2 November, 2020

Debt charity finds ‘widespread unfairness’ in debt collection practices of both central and local government

Without urgent changes, Money Advice Trust warns that government risks pushing people further into difficulty at the worst possible time

31 October, 2020 Open access

COVID-19 mortgage payment holidays to continue to be available beyond 31 October 2020

Change follows speech from Prime Minister this evening in which he announced new restrictions across England to help combat coronavirus

29 October, 2020 Open access

Money Advice Trust calls on government to commission full review of debt options in the wake of COVID-19

'Robust and effective' options are needed, that work in context of pandemic, says debt charity

22 October, 2020 Open access

22 October, 2020 Open access

StepChange announces new 12-month reduced payment plan for households affected by COVID-19

Plan aimed at people experiencing short-term difficulty who need more time to get back to resuming full payments on debts built up during the pandemic

19 October, 2020 Open access

Ofgem introduces package of measures to help prevent self-disconnection and self-rationing by prepayment meter customers

New requirements that come into effect on 15 December 2020 include provision of emergency credit and allowing more time to make repayment arrangements

16 October, 2020 Open access

UK Strategy for Financial Wellbeing sets out urgent recommendations to address impact of the COVID-19 crisis

New report urges financial service firms to waive interest for people in financial difficulty, and calls on DWP to maintain increase in universal credit standard allowance

13 October, 2020 Open access

Three-quarters of Citizens Advice debt clients receiving universal credit or working tax credit £20 uplift will be pushed into a ‘negative budget’ if it’s withdrawn

New report calls for increase to be made permanent and for ‘renewed government focus’ on people who are not able to cover basic living costs as the economic impacts of coronavirus continue to be felt

7 October, 2020

Government announces it will legislate to ensure debt letters are easier to understand and less intimidating

New rules expected to come into force in December 2020, with lenders then being required to make the changes within six months

25 September, 2020 Open access

Expiry of ‘breathing space’ extension for people with problem debt in Scotland extended by six months to 31 March 2021

New statutory instrument amends original 30 September 2020 expiry date for measures introduced under the Coronavirus (Scotland) Acts

24 September, 2020 Open access

Ethnic minorities most at risk of debt caused by coronavirus economic crisis, says IPPR

New analysis finds that black, Asian and other minority ethnic people are twice as likely to face difficulties paying bills in next three months compared to population as a whole

22 September, 2020

People with common mental health conditions receive incomes of £8,400 less on average than people without a mental health problem

Income gap is driven by systemic factors of low employment prospects, low wages and long-term benefit cuts, says Money and Mental Health Policy Institute

22 September, 2020

Government’s debt collection practices are ‘deeply flawed’ and leave more than 90 per cent of debtors struggling to afford essentials

StepChange debt charity calls for a fundamental shift both in culture and practice set within a regulatory framework