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2 September, 2019

DWP has made payments to 6,315 claimants who were previously entitled to a severe disability premium but lost out on their migration to universal credit

New government statistics highlight that more than £16m has been paid out so far, with average lump-sum payments of more than £2,000

2 September, 2019

Government commits to uprating UK state pension for claimants living in EU for three years in the event of a no deal Brexit

Uprating beyond 2023 will be subject to successful negotiation of new arrangements with the EU

2 September, 2019

DWP launches new ‘Find a Job’ flexible work search as part of campaign to support parents into work

Work and Pensions Secretary says she wants people to know she is supporting them to find work that fits in with their parenting commitments

2 September, 2019

Tax credits claimants have low awareness of dispute resolution processes and get inconsistent level of support when accessing helpline

Newly published research from HMRC also finds that acknowledgment of error and stress caused by tax credits issues is more important to claimant satisfaction than a successful outcome

2 September, 2019

Reluctance to change habits and negative expectations act as a barrier to tax credit customers using online channel to renew claims

However, newly published research from HMRC indicates that those using the service found it easier and faster than expected

30 August, 2019

Tax credit claimants who were late in reporting a partner were either unaware of rules on joint claims or waited until they felt change was permanent

New research by Ipsos MORI on behalf of HMRC recommends making definitions clearer and advising claimants of range of circumstances that would lead to a joint claim

30 August, 2019

Changes to the tax credits ‘High Risk Renewals’ process has positively impacted on claimants

New research concludes that new process supports claimants in engaging with HMRC and is an improvement on previous years’ experiences

29 August, 2019

Design of universal credit combined with inadequate LHA rates is pushing families into hardship, rent arrears and homelessness

Making a series of recommendations, Shelter says that if the problems were rectified, universal credit programme could make a 'historical difference'

29 August, 2019

DWP issues new guidance on the universal credit managed migration pilot

New 'Advice for decision making' chapter covers the migration process, termination of existing awards and transitional protection

29 August, 2019

Half of those helped into work via the Steps 2 Success programme in Northern Ireland sustained the employment for 12 months

However, new Department for Communities statistics show that the number moving into employment has fallen from 39 per cent three years ago to 27 per cent last year

29 August, 2019

New online application for direct rent payment to be introduced for universal credit

New landlord engagement letter advises service will be available to social landlords not on portal and private landlords

29 August, 2019

Tax credit claimants who fail the strengthened ‘self-employment check’ are often managing by borrowing from family or making more use of a credit card

New research published by HMRC finds that people generally did not increase their revenue to make up for the income shortfall, appeal the decision or plan to apply for working tax credit again

29 August, 2019

Almost a quarter of individuals referred to the Work and Health Programme did not make a start on the programme

New DWP statistics also show that, of those who have started, 12 per cent achieved a job outcome

29 August, 2019

Unstable working hours and zero hours contracts are contributing to tax credit ‘customer errors’

New research published by HMRC highlights barriers to reporting changes of circumstance faced by those with 'fluctuating schedules'

28 August, 2019

Almost 37,000 households were claiming universal credit in Northern Ireland as at 31 May 2019

New statistics also show that ten per cent were working with light touch conditionality applied

28 August, 2019

65 per cent of those referred to Fair Start Scotland chose to join the service in the quarter to June 2019

New statistics from the Scottish Government show that this has increased from 48 per cent in the service's first quarter a year ago

28 August, 2019

78 per cent of DLA reassessment claims awarded PIP in Northern Ireland

New statistics for three year period since PIP was introduced also show that 47 per cent of new claims resulted in an award

28 August, 2019

Introduction of funeral expense assistance and carer’s assistance in Scotland

New statutory instrument

27 August, 2019

Claimants migrated to universal credit as part of ‘Move to UC’ pilot are being offered a hardship payment to ‘mimic the upcoming run-ons’

Director General of Universal Credit Programme also confirms that claimants can extend migration notice deadline 'should they wish to'