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21 June, 2006

Updated version of the Jobcentre Plus Customer Management System released

New HB guidance

21 June, 2006

Service Level Agreement between Jobcentre Plus and local authorities

New HB guidance

21 June, 2006

Overpaid tax credits as income for HB/CTB purposes

New DWP guidance

21 June, 2006

Date of claim where a third party makes ‘first contact’ with a designated local authority or DWP off

New HB guidance

20 June, 2006

Massive increase in number of tax credit complaints

Three quarters upheld in the claimant's favour, reports Adjudicator's Office

19 June, 2006

Government rejects calls for re-think of proposed two-tiered employment and support allowance

Welfare reform green paper consultation responses published

19 June, 2006

Government abandons plans to roll-out the local housing allowance in the social rented sector

Plus, payments to private sector tenants to be capped

16 June, 2006

Not declaring work while on benefits is a last resort response to acute poverty or crises

New report from the Joseph Rowntree Foundation

16 June, 2006

Miscellaneous Child Support amendments

New statutory instrument

15 June, 2006

Government rejects Select Committee’s criticisms of Jobcentre Plus efficiency drive

Services have been delivered to time and on budget, and customer satisfaction levels remain high

14 June, 2006

Tax credit staff told to overlook ‘irregularities’ provided claims supported by a national insurance

Documents obtained by the BBC under the Freedom of Information Act

13 June, 2006

Refugee integration loans & the abolition of benefit backdating

New statutory instruments

13 June, 2006

Ombudsman announces new approach to the handling of tax credit complaints

Revenue now in a better position to respond promptly and appropriately itself

12 June, 2006

Switching help with childcare costs to child tax credit could reach almost five million more familie

New report from the Institute for Publish Policy Research

12 June, 2006

DWP forced to publish ID card cost/benefit analysis

Disclosure in the public interest, says Information Commissioner

9 June, 2006

Armed Forces and Reserve Forces Compensation Scheme

New statutory instrument

8 June, 2006

Revenue undertaking 40 separate investigations into organised tax credit fraud

More than half involve more than £250,000, reports the National Audit Office

8 June, 2006

Pathways to Work incapacity benefit pilots

New DWP research

8 June, 2006

Jobcentre Plus Customer Management System continues to fail

New official figures obtained by DWP staff union

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