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3 March, 2022

Housing Ombudsman publishes three-year plan focused on meeting ‘unprecedented’ increase in demand for its services

Ambitious plan to grow and improve service will have casework and investigations at its heart, says Ombudsman

2 March, 2022

2 March, 2022

Welsh Government to triple the maximum level of council tax premiums for second homes and long-term empty properties from April 2023

Minister also confirms that the criteria for self-catering accommodation being liable for business rates instead of council tax will be tightened up

2 March, 2022

Housing Ombudsman highlights investigation involving two findings of severe maladministration for council’s failings in dealing with long-standing damp and mould issue in resident’s home

Investigation formed part of nine individual complaints the Ombudsman considered as part of a special report concerning Lambeth Borough Council

1 March, 2022

Before repealing Vagrancy Act, government plans to bring in replacement legislation to ensure that ‘ability of the police to intervene’ is not weakened

In order to allow time for this to happen, Minister says commencement of repeal of 1824 Act will be delayed for up to 18 months

24 February, 2022

Annual ‘snapshot’ count of rough sleepers in England during autumn 2021 shows 9 per cent decrease from number in previous year

However, Homeless Link CEO warns that cost of living crisis, rising private sector evictions and return to streets of some of those housed during the pandemic mean that 'a tough year lies ahead'

24 February, 2022 Open access

Dealing with public concerns and complaints during Covid-19 pandemic became a ‘casualty of the crisis’ for some local authorities, Ombudsman says

New report concludes that, if evidence was needed, investigations into tragic individual cases over the pandemic period prove that managing complaints should now be considered a frontline service

23 February, 2022

Government publishes guidance to support English councils in administering the council tax energy rebate and discretionary fund

Publication follows announcement earlier this month of package of support for households in recognition of rising energy costs

23 February, 2022 Open access

22 February, 2022

Government confirms its intention to repeal the Vagrancy Act

Welcoming the move, Crisis says the government's tabled amendment to the Police, Crime, Sentencing and Courts Bill, will 'ensure the criminalisation of destitution is over'

22 February, 2022

State of the nation report on homelessness in England presents stark warnings from councils of rising homelessness as Covid-19 pandemic protections are scaled back

Nearly all councils surveyed fear the end of the eviction ban will lead to increased homelessness while 80 per cent say the recent £20 cut to universal credit will also contribute to rising homelessness

21 February, 2022

17 February, 2022

16 February, 2022

Communities Minister announces that Northern Ireland Housing Executive rents for 2022/2023 are to be frozen

Minister also urges housing associations to 'consider the financial pressures tenants are facing' when considering their rent levels

15 February, 2022

Government outlines proposals to protect leaseholders with new laws to make industry pay for building safety

New clauses in Building Safety Bill will ‘enshrine in law’ the Levelling Up Secretary’s commitment last month that no leaseholder living in a medium-rise building 'will ever face any costs for fixing dangerous cladding'

15 February, 2022

Housing Ombudsman makes finding of severe maladministration in relation to landlord’s failings in dealing with vulnerable leaseholder’s complaint about leaking roof

London Borough of Haringey’s housing management organisation, Homes for Haringey, ordered to deal with repairs and pay compensation of £600

15 February, 2022

Government announces £125 million for councils in England to provide support services for domestic abuse victims during 2022/2023

Funding will 'make sure safe accommodation spaces, such as refuges and shelters, can provide victims with vital support services'