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Community care

4 May, 2020 Open access

Ombudsman issues new guidance to local authorities and care providers about complaints handling during COVID-19 crisis

Guidance includes expectation that complaints are dealt with ‘appropriately’ and attention is still given to urgent and serious public concerns

30 April, 2020

Uprating of NHS-funded nursing care provided in care homes in 2020/2021 and increase in 2019/2020 rates

Government confirms uprating by 2 per cent for 2020/2021 and a 9 per cent backdated increase in rates for 2019/2020

24 April, 2020 Open access

Unpaid carers are ‘close to burnout’ as a result of the coronavirus outbreak

New Carers UK survey finds that 70 per cent of unpaid carers are providing more care during the pandemic, and that more than half feel overwhelmed

22 April, 2020 Open access

Government issues new COVID-19 guidance for people in receipt of direct payments for care and support

New guidance aimed at people who receive support via direct payments through personal budgets and personal health budgets, as well as local authorities and others who support and deliver care via direct payments

16 April, 2020 Open access

Government launches COVID-19 action plan for adult social care in England

New plan sets out the government’s approach for all settings and contexts in which people receive adult social care

9 April, 2020

7 April, 2020 Open access

Easement of local authority requirements in respect of adults lacking capacity, to protect vulnerable adults at risk of COVID-19 in Scotland

New measures set out in Coronavirus (Scotland) Act 2020 that received Royal Assent yesterday

3 April, 2020 Open access

1 April, 2020 Open access

1 April, 2020

27 March, 2020 Open access

26 March, 2020 Open access

Coronavirus Act puts in place measures that replace local authority Care Act duties to assess care and support needs, with a power to meet those needs

In addition, the Act allows local authorities that have not charged for care provision during the COVID-19 pandemic to charge retrospectively

24 March, 2020 Open access

Scottish Government says it will meet additional costs incurred by local authorities in increasing support and staff capacity in social care

COSLA guidance to be issued to support commissioners to work collaboratively to protect the resilience of the social care sector and ensure it remains operationally and financially viable

20 March, 2020 Open access

Provisions relating to social care in the Coronavirus Bill will ‘effectively suspend or downgrade almost all social care duties’

Leading community care law practitioner says that the Bill is the ‘most draconian legislation enacted since the Second World War’

17 March, 2020

16 March, 2020

Social care charging arrangements for local authorities in 2020/2021

Government confirms that capital limits and personal expenses allowances remain frozen

9 March, 2020

Government seeks cross-party consensus on social care reform

'We need action now, finally, to seek a solution that can support future generations', says Health and Social Care Secretary

4 March, 2020

Ombudsman has to intervene a second time after council fails to complete disabled woman’s financial assessment following previous upheld complaint

North Yorkshire County Council’s delay prevented the woman's family from challenging the council’s assessment and calculations for more than a year

27 February, 2020

Councils should not leave people without the care they need while deferring decisions, says Ombudsman

Investigation criticises Norfolk Council for leaving the care of an elderly man with dementia to his friend despite her repeatedly telling social workers she could not do it alone