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28 July, 2021

Systemic issues are indicative of a general erosion of the visibility, capacity and status of councils’ complaint functions, says Ombudsman

2020/2021 annual review highlights ‘widening cracks’ in local authority systems for handling complaints

19 July, 2021

Equality and Human Rights Commission launches inquiry on the right to challenge decisions about adult social care

Commission to look at whether social care decisions can be meaningfully challenged if they fall short, and if existing ways to do so are accessible and effective

16 July, 2021 Open access

16 July, 2021 Open access

15 July, 2021

Ombudsman finds local authority acted outside statutory guidance in applying a blanket charge to cover administration costs for managing a care package

Blanket policy meant some people in the Bexley area were paying over the odds, and more than the costs incurred by the council

15 July, 2021

Ombudsman finds council at fault a second time for not taking over payment of care home top-up fees for resident’s family

Failings identified in Lincolnshire County Council funding processes four years ago in respect of complainant’s father were repeated when mother went into residential care

9 July, 2021

‘Wasted decade’ has seen social care system stagnate while those in many other countries have been modernised and strengthened

10 years on from the Dilnot Commission report, Care and Support Alliance calls on the government to 'fix social care, once and for all'

6 July, 2021

Health and Care Bill receives its first reading in House of Commons

Bill introduces a new legal duty for the Care Quality Commission to review and assess performance of local authorities in discharging their 'regulated care functions'

21 June, 2021

More than 2 million requests for care and support have been turned down by England’s local authorities in the last two years

New research by Age UK highlights growing demand for care services with ‘chronic underfunding’ failing to keep pace

17 June, 2021

17 June, 2021

Ombudsman criticises council for automatically reducing allowable disability-related expenses in social care financial assessments where a cheaper option was available

Failure to account for individual circumstances went against Care Act 2014 guidance and appeared to show a fettering of discretion

16 June, 2021 Open access

Devastating impact of Covid-19 has demonstrated urgent need for reform of social care sector, say MPs

Public Accounts Committee calls for end to 'decades of neglect' for adults needing care

16 June, 2021 Open access

Survey of more than 90 councils in England shows sharply rising demand for social care as society begins opening up after Covid-19

Trend is ‘unsustainable’, and shows why the government must publish its plans for social care as a matter of urgency, says Association of Directors of Adult Social Services

7 June, 2021

Welsh Government launches £3 million respite fund for unpaid carers

Minister confirms that funding will be delivered in two phases, with £1.75 million for emergency respite care, followed by £1.25 million to develop a short breaks fund

27 May, 2021

Scotland’s new National Care Service will be the most important public sector innovation since the establishment of national health service, First Minister says

Statement to Holyrood setting out government's post-election priorities also confirms that legislation should be introduced in first parliamentary session, with the service up and running by the end of the Parliament

26 May, 2021

Elderly Social Care (Insurance) Bill receives first reading in the House of Lords

Bill introduced to make provision for a publicly owned body to provide insurance for homeowners to cover social care costs

14 May, 2021

Select Committee remains concerned about ‘glaring omission’ of social care reform from government’s white paper on health and social care integration

MPs warn that without detailed 10-year costings for social care reform, the potential successes of a new integrated health and care system in England will be undermined

11 May, 2021

Government says it is ‘committed’ to improving adult social care system and will bring forward proposals for reform during 2021

As part of its approach to reform, government says it will 'listen and engage' with staff groups and also consult with those with 'lived experience of the care sector'

6 May, 2021

Gulf between the social care support that people need and what they receive continues following a ‘decade of neglect’

New Kings Fund analysis of adult social care trends shows key indicators, including unmet needs and use of self-directed support, are heading 'in the wrong direction'