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15 October, 2021

Of almost 400,000 occupied care home beds in England in 2019/2020, more than a third were occupied by self-funders

New figures from the Office for National Statistics highlight that while less than 5 per cent of younger adults are self-funding, the proportion rises to more than half of those in homes providing care for older people

29 September, 2021

Ombudsman reports ‘relentless rise’ in proportion of social care complaints upheld over last decade

While Covid-19 has caused added pressures, Ombudsman adds that early findings suggest that these only served to exacerbate existing concerns, rather than create new ones

22 September, 2021

Parliamentary committee launches inquiry to investigate whether the human rights of residents and their families are respected in care homes in England

New inquiry will explore how human rights are being undermined, including the right to family life and the right not to be subject to inhuman and degrading treatment

9 September, 2021

Kent care provider has ‘dubious distinction’ of being first independent care provider to be issued with two Adverse Findings Notices by Ombudsman

Care home's failure to respond to recommendations from two investigations is 'disappointing to say the least', says Ombudsman

8 September, 2021

Number of people waiting for adult social care assessments, services or reviews in England increased by a quarter to around 300,000 in the three months to August 2021

New survey of Social Services Directors also shows a sharp rise in number of people waiting more than six months for a care assessment

7 September, 2021

Government sets out plan for health and social care reform, including a cap on social care costs and new capital limits for financial assistance

Costs of the plan will be met by a UK-wide 1.25 per cent 'health and social care levy' paid by working adults, including those working above state pension age

19 August, 2021

Council agrees to refund top-up fees after Ombudsman investigation finds its approach to care home placements breached Care Act duties

Cases dating back to 2017 will be reviewed if further complaints received that top-up fees were charged without a genuine offer of affordable alternative placements

9 August, 2021

Consultation launched on a National Care Service designed to ‘transform Scotland’s social care’

Proposals represent 'biggest public sector reform since the creation of the NHS', says Minister

6 August, 2021

Ombudsman criticises council for funding errors which led to centenarian nursing home resident being forced to move

Case is a stark reminder of what can go wrong when people move from self-funded to council-funded care, says Ombudsman

28 July, 2021

Systemic issues are indicative of a general erosion of the visibility, capacity and status of councils’ complaint functions, says Ombudsman

2020/2021 annual review highlights ‘widening cracks’ in local authority systems for handling complaints

19 July, 2021

Equality and Human Rights Commission launches inquiry on the right to challenge decisions about adult social care

Commission to look at whether social care decisions can be meaningfully challenged if they fall short, and if existing ways to do so are accessible and effective

16 July, 2021 Open access

16 July, 2021 Open access

15 July, 2021

Ombudsman finds local authority acted outside statutory guidance in applying a blanket charge to cover administration costs for managing a care package

Blanket policy meant some people in the Bexley area were paying over the odds, and more than the costs incurred by the council

15 July, 2021

Ombudsman finds council at fault a second time for not taking over payment of care home top-up fees for resident’s family

Failings identified in Lincolnshire County Council funding processes four years ago in respect of complainant’s father were repeated when mother went into residential care

9 July, 2021

‘Wasted decade’ has seen social care system stagnate while those in many other countries have been modernised and strengthened

10 years on from the Dilnot Commission report, Care and Support Alliance calls on the government to 'fix social care, once and for all'

6 July, 2021

Health and Care Bill receives its first reading in House of Commons

Bill introduces a new legal duty for the Care Quality Commission to review and assess performance of local authorities in discharging their 'regulated care functions'

21 June, 2021

More than 2 million requests for care and support have been turned down by England’s local authorities in the last two years

New research by Age UK highlights growing demand for care services with ‘chronic underfunding’ failing to keep pace

17 June, 2021