25 October, 2021
21 October, 2021
As a result, care home resident’s family was left with a bill for £33,000 in care charges and a further £380 towards the cost of progressing a delayed payment agreement
15 October, 2021
New figures from the Office for National Statistics highlight that while less than 5 per cent of younger adults are self-funding, the proportion rises to more than half of those in homes providing care for older people
29 September, 2021
While Covid-19 has caused added pressures, Ombudsman adds that early findings suggest that these only served to exacerbate existing concerns, rather than create new ones
22 September, 2021
New inquiry will explore how human rights are being undermined, including the right to family life and the right not to be subject to inhuman and degrading treatment
9 September, 2021
Care home's failure to respond to recommendations from two investigations is 'disappointing to say the least', says Ombudsman
8 September, 2021
7 September, 2021
Costs of the plan will be met by a UK-wide 1.25 per cent 'health and social care levy' paid by working adults, including those working above state pension age
19 August, 2021
Cases dating back to 2017 will be reviewed if further complaints received that top-up fees were charged without a genuine offer of affordable alternative placements
9 August, 2021
Proposals represent 'biggest public sector reform since the creation of the NHS', says Minister
6 August, 2021
Case is a stark reminder of what can go wrong when people move from self-funded to council-funded care, says Ombudsman
28 July, 2021
2020/2021 annual review highlights ‘widening cracks’ in local authority systems for handling complaints
19 July, 2021
Commission to look at whether social care decisions can be meaningfully challenged if they fall short, and if existing ways to do so are accessible and effective
16 July, 2021 Open access
16 July, 2021 Open access
15 July, 2021
Blanket policy meant some people in the Bexley area were paying over the odds, and more than the costs incurred by the council
15 July, 2021
Failings identified in Lincolnshire County Council funding processes four years ago in respect of complainant’s father were repeated when mother went into residential care
9 July, 2021
10 years on from the Dilnot Commission report, Care and Support Alliance calls on the government to 'fix social care, once and for all'
6 July, 2021
Bill introduces a new legal duty for the Care Quality Commission to review and assess performance of local authorities in discharging their 'regulated care functions'
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