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24 November, 2009

Public bodies’ failure to put mistakes right quickly can make them considerably worse

DWP and HMRC amongst a range of government departments that need to improve complaint handling, says Ombudsman

24 November, 2009

Allowing the voluntary payment of debts owed to the Revenue by recovery from DWP benefits

Social Security Advisory Committee launches consultation on proposed regulations

20 November, 2009

Requiring crisis loan living expenses applications to be made in person

New statutory instrument

20 November, 2009

Department for Social Development in Northern Ireland launches online benefits calculator

New service is customised version of the DWP's 'Benefits Adviser'

20 November, 2009

Aligning the definition of a child for maintenance purposes with entitlement to child benefit

New statutory instrument

19 November, 2009

Government makes new guarantees to young people not in education, training or employment

No one can justify leaving young people out of work, in poverty and without hope for the future, says Prime Minister

18 November, 2009

Child Poverty Bill carried forward into next parliamentary session

Draft legislation included in 2009 Queen's Speech

13 November, 2009

Welfare Reform Bill receives Royal Assent

Measures based on 'simple idea' that people will be given more support and, in return, more responsibility

13 November, 2009

£40m to tackle long-term unemployment in the most deprived areas

Help to be distributed via the Working Neighbourhood Fund

12 November, 2009

Date from which entitlement to housing benefit and council tax benefit should commence following award of pension credit

New DWP guidance following recent Upper Tribunal decision

12 November, 2009

Revenue sets out what it expects of those using its services, and what they can expect of it

'Your Charter' designed to improve relationship between HMRC and its customers

12 November, 2009

Exploring claimant dissatisfaction with Jobcentre Plus

New DWP research

11 November, 2009

Rise in unemployment begins to slow

However youth unemployment rate rises to record high, according to new National Statistics

11 November, 2009

Requiring lone parents with children aged 3 to 5 to carry out work-related activity

Commons votes against Lords amendment to Welfare Reform Bill

11 November, 2009

Fraud investigations into activities of welfare to work contractors fail to uncover systematic, organised wrongdoing

Most problems instead caused by illicit behaviour by individuals and inadequate management oversight, reports DWP

11 November, 2009

Aligning the definition of a child for maintenance purposes with entitlement to child benefit

New statutory instrument

11 November, 2009

HB departments encouraged to use 'flexibility' of the legal framework in the event of a swine flu pandemic

New DWP guidance

11 November, 2009

Conservative leader outlines Party’s approach to poverty

Solution is 'a bigger society, not bigger government'

11 November, 2009

Capacity of Jobcentre Plus to continue to deliver quality services is of ‘increasing concern’

Challenge presented by current economic conditions is unprecedented, says chair of the Social Security Advisory Committee