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Escalation Lists?

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Daphne
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ResSus and ib - have emailed you both and will add you to mailing list :)

Liz S
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Welfare specialist and appeals officer - Herefordshire Council Welfare Rights Team

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Hi Daphne

Could I be added to the list please?

Thank you 😊

Daphne
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You’re already on it Liz - the last mailing was back in Jan/Feb time - there hasn’t been a new list since then :)

Va1der
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Welfare Support Worker - Community Renewal Edinburgh

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Hi Daphne,

Been having some issues getting through on the escalation numbers lately (via the V15 you emailed on 13/02). Most of the Bathgate numbers are not working, and the one I was eventually able to get through on advised that there have been significant changes made, seemingly across the board (presumably due to Covid).
Bathgate, I’m told, is now purely a UC contact. ESA calls directed to Hull.

They were under the impression that updated lists should have been circulated (but weren’t able to find said list now).

davenhar
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South Lanarkshire Council

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Is anyone aware of any escalation numbers for Carers Allowance

Thanks in advance

roecab
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Welfare benefits supervisor - Roehampton CAB

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Can you please add me to the list?

Many thanks

annief
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Benefits adviser - Maggie's Centre, Edinburgh

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Va1der - 14 August 2020 03:21 PM

Hi Daphne,

Been having some issues getting through on the escalation numbers lately (via the V15 you emailed on 13/02). Most of the Bathgate numbers are not working, and the one I was eventually able to get through on advised that there have been significant changes made, seemingly across the board (presumably due to Covid).
Bathgate, I’m told, is now purely a UC contact. ESA calls directed to Hull.

They were under the impression that updated lists should have been circulated (but weren’t able to find said list now).

Va1der, most of the Bathgate staff have been made redundant. There are very few staff left in the building
Anne

Daphne
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roecab - 17 September 2020 04:38 PM

Can you please add me to the list?

Many thanks

Will do

 

Daphne
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Va1der - 14 August 2020 03:21 PM

Hi Daphne,

Been having some issues getting through on the escalation numbers lately (via the V15 you emailed on 13/02). Most of the Bathgate numbers are not working, and the one I was eventually able to get through on advised that there have been significant changes made, seemingly across the board (presumably due to Covid).
Bathgate, I’m told, is now purely a UC contact. ESA calls directed to Hull.

They were under the impression that updated lists should have been circulated (but weren’t able to find said list now).

I have asked for updated lists but they say it isn’t high priority at the moment although I pointed out that it might free up time on both sides if we had the correct numbers to ring. Will keep asking but don’t hold your breath…

Lyndsey C
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Tenancy sustainment - Hillcrest Homes

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Hi I would be grateful if the list could be sent to me please

Daphne
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Lyndsey C - 25 September 2020 09:20 AM

Hi I would be grateful if the list could be sent to me please

done :)

Liam C
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Welfare rights adviser - Drumchapel Citizens Advice Bureau

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Hi

Can i be added to this list too please? 😊

Liam

JD WBU
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Welfare Benefits Unit

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Could I be added to the list too please?
Thanks

Daphne
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Added you both and emailed most recent version :)

Dan Manville
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Greater Manchester Law Centre

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While I’m here, can I make sure my GMLaw address is on there?

Ta!

Daphne
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it is now Dan ;)

Anita Wall
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Welfare rights - Staffordshire County Council

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could I be added to the list too please?
many thanks

Anjela Jones
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Welfare benefits service - Cambridgeshire County Council

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please could I be added to the list.

Khalid1
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Welfare Advice, Castlemilk Law Centre

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Hi,

Can you please add me to this list?

Many Thanks,

Daphne
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Just added you all but got a bounceback on your email Anita when I sent the most recent version? - has it changed?