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Forum Home  →  Discussion  →  Access to justice and advice sector issues  →  Thread

Escalation Lists?

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Daphne
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I’ll send it you Dan :)

Z2KCaseworkvolunteer
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Zacchaeus 2000 Trust (Z2K)

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Hi Daphne,

Could I be added to the list too please?

My email address is danielhallstrom@z2k [dot] org

Many thanks,

Daniel

Daphne
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Just sent :)

Jo_Smith
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Citizens Advice Hillingdon

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Daphne, could you please add me to the list?
The hillingdoncab.org.uk address.
Cheers

rachelg
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Citizens Advice Salford

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Please could I be added to the list, as well
Thanks

MareeH
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UC Help to Claim - Citizens Advice Cornwall

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Could I be greedy and have two emails added?

.(JavaScript must be enabled to view this email address)
.(JavaScript must be enabled to view this email address)

Thank you

[ Edited: 13 Feb 2021 at 11:40 am by MareeH ]
gw
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Glasgow West Housing Association

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can i also have a copy
.(JavaScript must be enabled to view this email address)

been hanging on here for over 1 hour

[ Edited: 18 Feb 2021 at 03:30 pm by gw ]
Gemap
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Advice team - GEMAP Scotland

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Could i be added to the list also please

my email address is .(JavaScript must be enabled to view this email address)

Much appreciated

CAAdviser
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Central and South Sussex Citizens Advice

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Hi

Please could I also be added to this list and could I have the current one sent over prior to the next update if that’s at all possible?

Thank you so much!!

:-)

CHAC Adviser
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Is it just me or the latest version of the escalation list (just emailed moments ago!) considerably shorter than previous editions and potentially less helpful as a result?

Daphne
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Aagh - should have looked at this before I just sent mailing - will add names to mailing list and send out additional email to people I’m just adding now….

Daphne
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CHAC Adviser - 31 March 2021 02:36 PM

Is it just me or the latest version of the escalation list (just emailed moments ago!) considerably shorter than previous editions and potentially less helpful as a result?

And in response to this, I don’t know if they’ve centralised a bit - do let me know if it isn’t as effective as I can feedback.

All the people above who’d asked to go on the list should now have received a mailing :)

CHAC Adviser
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Caseworker - CHAC, Middlesbrough

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Daphne - 31 March 2021 02:47 PM
CHAC Adviser - 31 March 2021 02:36 PM

Is it just me or the latest version of the escalation list (just emailed moments ago!) considerably shorter than previous editions and potentially less helpful as a result?

And in response to this, I don’t know if they’ve centralised a bit - do let me know if it isn’t as effective as I can feedback.

Will do!

Benny Fitzpatrick
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Welfare Rights Officer, Southway Housing Trust, Manchester

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Hmm. It seems North West England isn’t included in the email complaints process. Possible evidence of governmental anti-northern bias?

Daphne
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I’ll ask Benny… maybe they’re subsumed into another area? but that would be very anti-north-west…

Daphne
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Benny Fitzpatrick - 31 March 2021 03:00 PM

Hmm. It seems North West England isn’t included in the email complaints process. Possible evidence of governmental anti-northern bias?

I had a response Benny -

Apologies we omitted to mention North West Region; please do include this in the title of any complaints related to the North West area.

Happy Bank Holiday weekend!

A pollard
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Financial Inclusion Officer - Plus Dane Housing

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hi, could i be added to list and get a have a copy please- many thanks

Sushila
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National Energy Action

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Hi, I’ve just been sent in the direction of this list and had no idea it existed! Would it be possible to be added to the mailing list and to have a copy of the most recent list, please? Many thanks! My email is sushila[dot]snell[at]chelmsfordcab[dot]org

clive
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Newcastle Council Welfare Rights

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Hi Daphne
Can you add me to the list. I do get it from Part M’ger but a bit hit and miss. Thank you

JaneOP
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Nottinghamshire Money and Work Service, Macmillan Cancer Support

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Me too please Daphne

.(JavaScript must be enabled to view this email address)

Thank you!

Daphne
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Added you all and you should have received an email with the latest version :)

Let me know if any problems…

Nicola
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Powys Citizens Advice

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Does this list cover Wales? Can I get it?

Lisasns
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Welfare Benefits Caseworker, SNS CAB

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Hi Daphne,

Please can I be added to the list and be sent a copy of the current escalation list too (.(JavaScript must be enabled to view this email address))? I have my local Jobcentres escalation lists but never knew this existed!

Thanks

Daphne
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rightsnet writer / editor

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NI Nicola and Lisa - you’ve both on the mailing list and I’ve emailed the latest version to you :)

VRW
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Livin Housing

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Hi Daphne

can i be added onto the email for the escalation list

.(JavaScript must be enabled to view this email address)

:)

Paul Stockton
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Epping Forest CAB

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Can I have the latest list too? I thought I was on the list, but maybe not.

Justjared
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citizens advice manchester

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Daphne - 26 April 2021 11:32 AM

NI Nicola and Lisa - you’ve both on the mailing list and I’ve emailed the latest version to you :)

Hi daphne, please could add me and send me the list?

Thanks

Stewbold
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Citizens Advice Flintshire

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Hi Daphne

Please can you add me to the mailing list and send the latest version

Much appreciated :-)

Helen
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Weymouth & Portland CAB

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Good Moring Daphne - it would be great if you could add me to the escalation list. Thank you. Helen

KP@Mac
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Macmillan Benefits Helpline

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Hi Daphne

Could you add me too please.

Thanks