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Forum Home  →  Discussion  →  Children and childcare  →  Thread

Chasing up after a successful Child Benefit appeal

Dan Manville
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Greater Manchester Law Centre

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Total Posts: 138

Joined: 22 January 2020

It is many, many, moons since I dealt with a Child Benefit appeal and, knowing their legendary tendency toward monolithic inertia, thought it was worth asking…

How long would you give it before following up on a successful Child Ben appeal?

Ruth_T
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Volunteer adviser - Corby Borough Welfare Rights & CAB

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Dan:

Have you asked your client whether they have received a letter from HMRC telling the client that they have requested a Statement of Reasons?

We recently represented a client who also won a CB appeal.  Within 2 weeks she received a letter informing her that they had asked for a SoR and she wouldn’t be getting a payment yet.  We have never received such a letter, neither does the client’s letter show that we were copied in to it.

Ruth

Mike Hughes
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Senior welfare rights officer - Salford City Council Welfare Rights Service

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“Memorsises’monolithic inertia’”. Bound to be an occasion this week I’ll need to use that.

In the meantime, I shall boringly echo Ruth. I’ve not done many of these for a long time but had cause to interact with someone who had this past year and the view was that HMRC routinely ask for SORs/ROPs. They’ve been told off by the high ups but it doesn’t seem to make a difference.

Dan Manville
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Greater Manchester Law Centre

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Mike Hughes - 17 May 2021 10:36 AM

“Memorsises’monolithic inertia’”. Bound to be an occasion this week I’ll need to use that.

Glad to be of service.

Thanks both.

benefitsadviser
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Sunderland West Advice Project

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Just to add I had the same. Romanian client refused CHB, appealed and won
No payment as they asked for SOR, which took 2 months to arrive. Child benefit sat on it for a month and did nothing regarding taking it further
got it eventually…...