CAB “Help to Claim” service - do they have access to intepreters on the national line?
Does anyone know whether you can get an interpreter if you call the CAB’s “Help to Claim” service? We are struggling with remote advice on making claims where English is a second language. It’s usually just about manageable face-to-face but on the phone it’s a bit of a disaster! Thanks in advance
Yes… Citizens Advice Help to claim have ability to conference an interpreter from language line onto the call.
That’s good to know - thanks!