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Forum Home  →  Discussion  →  Access to justice and advice sector issues  →  Thread

Escalation Lists?

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past caring
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Welfare Rights Adviser - Southwark Law Centre, Peckham

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I’m on the Rightsnet mailing list for the DWP Escalation Lists. The last one was circulated 13/11/2019 - or at least that’s when I received my email. Unlike previous lists, this one was in the form of a pdf document that was accessed via a link in the Rightsnet email - and you then needed to enter a password.

Unfortunately, the link appears to no longer be working (‘the page you are looking for cannot be found’) - I’ve used it ok in the past and as recently as last week, but idiot that I am, made the mistake of not saving a copy of the pdf file.

So - can the link be fixed if possible? Or can someone who had the sense to save the pdf please email me a copy?

Thanks

Elliot Kent
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Shelter

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There was a V15 sent out 03/02. I’ve forwarded this too you.

Va1der
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Welfare Rights Officer with SWAMP Glasgow

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Didn’t know such a thing existed.
Could I be put on the mailing list as well, please?

CHAC Adviser
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Caseworker - CHAC, Middlesbrough

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Va1der - 13 February 2020 11:31 AM

Didn’t know such a thing existed.
Could I be put on the mailing list as well, please?

That depends if you know the secret handshake or not!

Daphne
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rightsnet writer / editor

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Va1der - 13 February 2020 11:31 AM

Didn’t know such a thing existed.
Could I be put on the mailing list as well, please?

I’ll put you on the mailing list and send you the link to the current one ;)

Daphne
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rightsnet writer / editor

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Elliot Kent - 13 February 2020 10:51 AM

There was a V15 sent out 03/02. I’ve forwarded this too you.

And thanks Elliot - pastcaring’s email got bounced for some reason - if anyone else didn’t get the email on 3/2 with the updated link and password let me know and I can resend.

Or if anyone wants to be added to the mailing list

BakerK
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Financial Inclusion - Housing Landlord Services, BCP Council

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I didn’t know this existed.
Could I be put on the mailing list as well, please?

Daphne
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rightsnet writer / editor

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Ive put you on the mailing list and send you an email with a link to the latest one :)

Mr Finch
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Benefits adviser - Isle of Wight CAB

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Please could I be added? Thanks.

Ali P
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Tenancy sustainment - Hillcrest Homes

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Daphne - 13 February 2020 01:28 PM
Elliot Kent - 13 February 2020 10:51 AM

There was a V15 sent out 03/02. I’ve forwarded this too you.

And thanks Elliot - pastcaring’s email got bounced for some reason - if anyone else didn’t get the email on 3/2 with the updated link and password let me know and I can resend.

Or if anyone wants to be added to the mailing list

Could I be added as well please, thank you

MaggieB
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Dorchester CAB

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Me too please

Julie HC
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Specialist Benefits Team, Stoke and North Staffs CAB

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can I be added if these is a national list? - the only escalation list I have is for the local JCP contacts.

Daphne
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rightsnet writer / editor

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You’ve all been added and should have had an email with the current list :)

Paul Stockton
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Epping Forest CAB

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Can I be added, please?

Daphne
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rightsnet writer / editor

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All done :)

Mr Jim
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Asylum & Roma Team, Social Work Services, Glasgow City Council

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Daphne,

If the escalation list(s) cover Scotland as well, can I be added to the list?

Thanks,

Jim

Florinda
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Welfare Reform Task Force, Barnet Homes

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Can I be added please….

Daphne
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rightsnet writer / editor

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All done Jim :)

VivienneWRO
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Welfare Rights Officer - Barrhead Housing Association

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Could I be added too kind regards viv

CA Adviser
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Citizens Advice Calderdale, West Yorkshire

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Please can I be added too? I was on the list but seem to have dropped off somewhere along the line. Thanks.

Daphne
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rightsnet writer / editor

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Was on leave last week but back now and have added you both :)

HarlowAC
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Harlow Advice Centre

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Could I be added too please?

Mike Hughes
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Senior welfare rights officer - Salford City Council Welfare Rights Service

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I’m on the mailing list but, having checked back, definitely didn’t get the February update.

Daphne
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rightsnet writer / editor

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Have emailed you both and made sure you are on list :)

roecab
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Welfare benefits supervisor - Roehampton CAB

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Hi,

Can i please be added back to the list - as do not appear to have had Feb update?

Many thanks

ResSusLBH
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Resident Sustainment Team - London Borough of Hackney

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It’s been a while. May I have a link, please?

Thanks.

Don

Darren
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Welfare benefits - Disability Law Service, London

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Please may I be added the mailing list for escalation numbers too? Thanks!

Darren
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Welfare benefits - Disability Law Service, London

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Also, does anyone have an adviser number for ESA? As my clients cannot got through on the public line. Thanks!

Daphne
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biscuits - 13 July 2020 06:17 PM

Please may I be added the mailing list for escalation numbers too? Thanks!

all done :)

ResSusLBH
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Resident Sustainment Team - London Borough of Hackney

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ResSusLBH - 07 July 2020 03:34 PM

It’s been a while. May I have a link, please?

Thanks.

Don

Hi Daphne - no trace of getting one here…

:-(

ib
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Supervisor/caseworker - Malvern Hills District CAB

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Please could you email me the Escalation lists?  Many thanks.