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New entrant work coach training regime

Stuart
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Responding to a written question yesterday, Guy Opperman set out the induction and technical training hours new work coaches receive -

New entrant work coaches into DWP undergo learning which starts with 59 hours of induction, onboarding and operational fundamental learning before moving into their official work coach specific technical learning.

Following transformation of our learning approach, the specific technical learning programme now compromises 94 hours and 15 minutes of classroom learning and includes 6 hours 45 minutes of Mental Health training. We provide an additional 45 hours of supported consolidation of the learning in a live environment. In total this is 139 hours and 15 minutes.

As part of our learning transformation, the initial technical learning programme is followed by bespoke individual learning paths.

nevip
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Welfare rights adviser - Sefton Council, Liverpool

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Stuart - 20 September 2023 10:43 AM

Responding to a written question yesterday, Guy Opperman set out the induction and technical training hours new work coaches receive -

New entrant work coaches into DWP undergo learning which starts with 59 hours of induction, onboarding and operational fundamental learning before moving into their official work coach specific technical learning.

Following transformation of our learning approach, the specific technical learning programme now compromises 94 hours and 15 minutes of classroom learning and includes 6 hours 45 minutes of Mental Health training. We provide an additional 45 hours of supported consolidation of the learning in a live environment. In total this is 139 hours and 15 minutes.

As part of our learning transformation, the initial technical learning programme is followed by bespoke individual learning paths.

Unadulterated gobbledegook.

past caring
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Welfare Rights Adviser - Southwark Law Centre, Peckham

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At what stage do they do the Pauline’s Pens bit?

Rosie W
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Welfare rights service - Northumberland County Council

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6 and three quarter hours of mental health training.. to get the “they didn’t tell me they were vulnerable” response

Paul_Treloar_AgeUK
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Information and advice resources - Age UK

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Is “onboarding” their version of waterboarding?

MickD
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Welfare Rights Derbyshire County County

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nevip - 20 September 2023 11:04 AM
Stuart - 20 September 2023 10:43 AM

Responding to a written question yesterday, Guy Opperman set out the induction and technical training hours new work coaches receive -

New entrant work coaches into DWP undergo learning which starts with 59 hours of induction, onboarding and operational fundamental learning before moving into their official work coach specific technical learning.

Following transformation of our learning approach, the specific technical learning programme now compromises 94 hours and 15 minutes of classroom learning and includes 6 hours 45 minutes of Mental Health training. We provide an additional 45 hours of supported consolidation of the learning in a live environment. In total this is 139 hours and 15 minutes.

As part of our learning transformation, the initial technical learning programme is followed by bespoke individual learning paths.

Unadulterated gobbledegook.

Does this programme really compromise 94 hours and fifteen minutes of classroom learning or could it possibly be comprised of 94 hours etc?

nevip
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“Does this programme really compromise 94 hours and fifteen minutes of classroom learning or could it possibly be comprised of 94 hours etc?”

Given that I haven’t got an effin’ clue what Mr Opperman is talking about, I couldn’t even begin to answer that.

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nevip - 20 September 2023 01:24 PM

Given that I haven’t got an effin’ clue what Mr Opperman is talking about, I couldn’t even begin to answer that.

Guy was educated at Harrow School, he went on to read law at the University of Buckingham. He also gained a first class diploma from the University of Lille.
.........
Guy was called to the bar in 1989. He spent 20 years as a barrister and was also Director of his family’s engineering business until 2009.

You’d hope that his skeletons made more sense than his written answers.  Looking at that profile photo, mind, I suspect he has a greater degree of familiarity with the type of skeleton that lives in a closet.