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Forum Home  →  Discussion  →  Other areas of social welfare law  →  Thread

DWP IT problems

Benny Fitzpatrick
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Welfare Rights Officer, Southway Housing Trust, Manchester

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Total Posts: 628

Joined: 2 June 2015

UC system is down
PIP system is down
ESA system has been down every time I have phoned for the last 3 weeks

Is anything at the DWP fit for purpose? (As if we didn’t know!)

Dan_Manville
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Mental health & welfare rights service - Wolverhampton City Council

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Joined: 15 October 2012

Benny Fitzpatrick - 11 May 2016 12:46 PM

UC system is down
PIP system is down
ESA system has been down every time I have phoned for the last 3 weeks

Is anything at the DWP fit for purpose? (As if we didn’t know!)

That will explain why ESA have not answered the phone at all for the last few days.

Is this the new future? Not being able to do our jobs because their systems keep failing. I fear as much…

Mike Hughes
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Senior welfare rights officer - Salford City Council Welfare Rights Service

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Total Posts: 3138

Joined: 17 June 2010

Dan Manville - 11 May 2016 05:04 PM
Benny Fitzpatrick - 11 May 2016 12:46 PM

UC system is down
PIP system is down
ESA system has been down every time I have phoned for the last 3 weeks

Is anything at the DWP fit for purpose? (As if we didn’t know!)

That will explain why ESA have not answered the phone at all for the last few days.

Is this the new future? Not being able to do our jobs because their systems keep failing. I fear as much…

Is it not the case that we only have our jobs because their systems keep failing?