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APA refused criteria not met

LF
forum member

New Gorbals Housing Association

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Total Posts: 59

Joined: 7 February 2013

We as a landlord have requested APA for tenant who is 8 months in rent arrears and we received letter stating he has applied for UC.
They have replied stating criteria not met and tenant will get Housing element paid to him.
Frequent broken arrangements and in and out of work.

Any advice?

Thanks

SharonBoyd
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Business Improvement Lead, Glasgow Housing Association

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Total Posts: 9

Joined: 17 June 2010

Have you tried calling the RSL escalation number?  chances are that a mistake has been made?