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03456088545 - evidence for waiting times
25/10/16
JSA
4.25pm
3 mins!
Torquay Service Centre
26/10/2016
15:56
34 mins 47 secs
Stockport
26/10/16
17.00
45 mins
Bridgend
1. 26/10/2017
2. 14.30
3. 35 minutes
4. Stockport
1. 27/10/2017
2. 08.30
3. 15 minutes
4. Derby
27/10/16
14:20
25 mins
Bridgend
27/10/16
15.10
00.34
Leeds
16.01
00.27
garbled
refused to deal with 2nd enquiry during 1st call!
31/10/16
12:10
21 minutes
Newport
01/11/2016
11.05 AM
Only 11 minutes!
Pembroke
2/11/16
8.05 (when we are normally less busy)
17 mins
Bootle
03/11/16
15:00
26 mins
Coventry Service Centre
1. 04/11/16
2. 09.30
3.16.34
4. Bootle
7/11/16
09.48
24 minutes
I gave up because Vivaldi finished and I was in the “thank you for waiting; you call is important to us” loop
7/11/16
09.48
24 minutesI gave up because Vivaldi finished and I was in the “thank you for waiting; you call is important to us” loop
Exactly the same issue as Dan. End of Vivaldi and then double “thank you for waiting” played straight after each other. Again, again and again.
07/11/16
11.10
14 minutes
7/11/16
4.20 pm
28 minutes and gave up, I’m afraid
(didn’t get to the “thank you thank you” loop this time)
1. 08.11.16
2. 10.20
3. 11 mins
4. Newport