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Delay indicators
Hello,
I used to have a list of delay indicators - ie how many months he DWP was ‘allowed’ to process a claim before it was considered to be delayed. I can’t find it anywhere (grrrr).....can anyone point me in the right direction?
Thank you.
Hi,
There are some delay indicators listed on pg 1237 CPAG WB & TC handbook.
Lucy.
Perfect. Thank you!