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Help guides & documentation

AIMS Full Help Guide

The AIMS Help Guide is the main support document for using the many features within AIMS. It contains a section on configuration with instructions to enable the AIMS system administrator to alter the default AIMS configuration set up to better meet the particular needs of your agency.

The default destination for the Help Guide when installing AIMS:

In either case you will need to rename or delete the previous version of the help guide.

AIMS Help Guide (Last updated for Version 4.3)

AIMS Configuration Guide

Essential information on decisions that you will need to make to configure the AIMS software to suit the needs of your organisation:

AIMS Configuration Guide

AIMS Installation Guide

The guides below cover the different installation options for the various AIMS packages; Access, SQL, Azure Cloud and Demo versions:

AIMS Access Installation Guide (Version 4.3)

AIMS SQL Server Installation Guide (Version 4.3)

AIMS Azure Installation Guide (Version 4.3)

AIMS Demo Installation Guide (Version 4.3)

Activating the Subscription Key Guide

The guide explains how to input the annually renewable licence key required to maintain access to the reporting functions within AIMS.

Activating the Subscription Key

Cloud Guide to AIMS deployment

This guide explains the options for using AIMS in the virtual environment, including making use of the Microsoft Azure Cloud charitable donation programme:

AIMS Guide to Cloud Deployment

Migrating AIMS between SQL servers

This guide explains how to move the SQL version of AIMS between two servers:

Migrating AIMS SQL between MS SQL servers (Version 4.0) 

AIMS mini "How to" Guides

The guide provides a short 3 - 5 minute demonstration of how to complete certain tasks in the AIMS software. Download the file and use Windows media player or any other free media software such as VLC Media to view the file.  

  1. How to create a new field in AIMS provides a step by step visual guide through the configuration process, demonstrating the creation of a new field and associated code list.

  2. How to download and import reports into AIMS  This guide shows you how to download and then import the ready made AIMS reports into your system. These free downloadable reports can be found here.

  3. How to build an AIMS layout and create a report and add conditions This guide uses one of the AIMS downloadable reports as an example to demonstrate how the report layout was designed and the report conditions added. The guide goes through the Layout Wizard and then creates a report and adds conditions.

  4. How to fix a corrupted AIMS Access database using a Temp folder backup copy file that has been created by AIMS when the database is first opened. Please also see / download the additional information contained in the How to guide, which should be read alongside the video presentation.

AIMS Support Contract and Licence to Use Agreement

Outline of what support for the AIMS software covers:

AIMS Support Contract

Licence to Use Agreement

By installing and using AIMS you agree to the AIMS EULA (End User Licence Agreement) and Licence to Use agreement. 


It is recommended that you upgrade to the latest version of AIMS as soon as possible as support for the previous version will end 3 months after the latest version is released. If you have a current support contract upgrading to the latest version of AIMS is free.