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Subscriptions user guide

What is the rightsnet subscription service?

The subscription areas of rightsnet provide access to the most up-to-date social welfare law information on the web.

An annual subscription provides access to –

What areas of rightsnet are not part of the subscription service?

All other areas of the site are subscription-free. This includes the discussion forums, resources, and our jobs and training listings

Is a subscription appropriate for my organisation?

Rightsnet was the first second-tier website to be awarded the Legal Services Commission Quality Mark for websites, and provides unique access to the most up-to-date social welfare law information on the web. Users of rightsnet include -

Citizens Advice Bureaux; adviceUK and adviceNI agencies; local authority welfare rights units, social services and housing departments; the Child Poverty Action Group; Disability Rights UK; Dial UK agencies; members of Youth Access; law centres; asylum and refugee agencies; the Local Government Association; the National Association of Welfare Rights Advisers; the Social Security Law Practitioners Association; Action for Blind People; Action on Hearing Loss; RNIB; Age UK; the Tribunals Service; the Social Security Advisory Committee; the Work and Pensions Select Committee; Rights Advice Scotland; the Social Security Chamber of the Upper Tribunal; the BBC; parliamentary researchers; freelance consultants and trainers ... and more.

What people say about rightsnet

More feedback.

How much does it cost?

Our annual subscription costs are available at: rightsnet.org.uk/subscriptions

NB - network deals are also available for membership organisations subscribing on behalf of their members. (See below)

How do we subscribe?

To subscribe, please visit rightsnet.org.uk/subscriptions

Completing our online subscription form takes just a few minutes. We will invoice your organisation thereafter.

How can we take out a bulk subscription for our members?

Membership organisations can get a discounted rate if subscribing in bulk for their members. For more information, please contact us and we'll get straight back to you.

What terms and conditions apply to our subscription?

Our terms and conditions can be viewed at: rightsnet.org.uk/subscriptions-terms-and-conditions

How do we access the site after subscribing?

Having submitted our online subscription form we'll provide your organisation with a login which it will then need to provide to those staff that it wishes to have access to rightsnet using the subscription. They will then need to complete our registration form to obtain an individual login to access the site.

How and when do we pay our subscription?

We'll invoice you after you've submitted our online subscription form. Payment should then be made within one month. Failure to pay within this period will lead to your subscription being suspended.

Can we access the site from home as well as from work?

Yes, once those staff in your organisation that you wish to have access to rightsnet using your subscription have completed our registration form, they can use their individual login to access the site from any location.

When we log in it asks 'Remain logged on when I return later'. What does this mean?

We use cookies on the rightsnet website that are stored in the cookie file of your browser, and help us recognise you as a unique visitor (just a number) when you return to the site. They ensure that if on logging in you ask to 'remain logged on when I return later', you do not have to log-in on each subsequent visit.

If we are not subscribers can we use the discussion forum?

The discussion forum is subscription-free. However only those working in advice are eligible to register to post messages. Subscribing to the subscription areas of rightsnet does not guarantee access to the forum.

If we are not subscribers can we use the jobs section of rightsnet to advertise our vacancies?

Yes. For details see of how to submit your vacancy, please see www.rightsnet.org.uk/jobs


If you have questions not addressed/answered above, please see our login and registration help guide (rightsnet.org.uk/my/help) or contact us and we'll get straight back to you.