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Gov.uk looking for help in testing the PIP digital service
My name is Simon and I’m the user researcher on the Digital Personal Independence Payment Claim. We’re developing the new service, researching and testing with users as we go.
I’m writing this blog to try to reach as many people as I can who may want to volunteer to test the digital service for us.
More @ https://dwpdigital.blog.gov.uk/2015/10/02/can-you-help-us-to-test-our-digital-service/
Update:
The Personal Independence Payment (PIP) digital claim went into private beta on 6 October. Although we’re not taking real claims yet, it means that some potential users can see what we’ve been building.
If you would like to volunteer to take part in testing the private beta, please email us at .(JavaScript must be enabled to view this email address).
We’ve worked with over 90 people with health conditions or disabilities to make sure we’re creating something that meets users’ needs. Users can go through the digital claim in their own time, on their own equipment, and see what works for them. Before we take a real claim, we’ll use the feedback from the private beta to make the service better.
It’s been a team effort, involving different roles and skills and we wanted to give some insight into how the team fits together ...