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Improving your quality ...
the LSC has published a new edition of Improving your quality: A guide to common issues identified through Peer Review (Welfare Benefits) which is -
‘... intended to give the profession access to peer review findings and help support those wishing to achieve the highest levels of quality of legal advice and work.’
the new welfare benefits guide is @ http://www.legalservices.gov.uk/docs/cls_main/4._WB_guide_to_publish_Aug_10.pdf
... and the complete range of guides - including in relation to debt, emplyment, housing and community care - is @ http://www.legalservices.gov.uk/civil/how/5563.asp