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Processing at home

Steve_h
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Welfare Rights- AIW Health

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Total Posts: 193

Joined: 24 June 2010

I have heard that in the Leeds/Halifax area the DWP are recruiting people to process benefit claims working at home.

Anyone else heard this, what are the safeguarding, data protection, confidentiality risks?

carol o
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Complaints Officer, Cardiff Council Adult Services

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Total Posts: 25

Joined: 2 August 2012

I haven’t had any personal experience of this. Although there are many issues around data protection etc, I don’t think it would be insurmountable. Many local authorities allow home working and have protocols in place to ensure compliance with the law.