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Forum Home  →  Discussion  →  Other benefit issues  →  Thread

’Parking and creaming’ of claimants ’rational response’ to payment by results system

Andrew Dutton
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Welfare rights service - Derbyshire County Council

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Total Posts: 1966

Joined: 12 October 2012

‘Parking and creaming’ of claimants ‘rational response’ to payment by results system, say Work Programme providers

- and benefit fraud is a rational response to the example set by these providers

- discuss.

And also let me ‘cream’ a couple of the more egregious quotes from the report -

http://www.rightsnet.org.uk/news/story/parking-and-creaming-of-claimants-rational-response-to-payment-by-results-s/

‘The customers [a job advisor] finds hard to work with are the really long term job seekers allowance claimers that we’re getting by the bucket load, who actually don’t want to work, have no interest in wanting to look for work, you know, and just generally trying to play the system for as long as they can, and actually the tough job there is to change an attitude, whereas with an ESA customer, often the issue isn’t that they don’t want to work, it’s that they’ve got a bad back that’s stopping them from working.’ Private sector Prime 11

‘And what you tend to find is that when you’ve got a contract which specifies client groups you… umm… it’s not being PC but I’ll just say it as it is… you tend to get left with the rubbish; people who just aren’t going to get a job. It doesn’t matter if they’re BME or graduates or whatever it was, if the people at [Prime] or their partners thought they could get them a job they wouldn’t (refer them to) someone else to get a job.’ Private sector tier 1 provider 28

Playing one system bad, playing another good….............?

[ Edited: 21 Feb 2013 at 03:39 pm by Andrew Dutton ]