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Forum Home  →  Discussion  →  Benefits for older people  →  Thread

Pension Credit - is there a telephone Advisers Line?

ChrisG
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Shelter, South Yorkshire

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Total Posts: 34

Joined: 9 January 2012

More in optimism than anything else but as the title states - is there an adviser’s line for the Pension Service?

I do not deal with the PS that frequently, but when I do, I usually go via the local call centres and their access to info seems even less than the DWP local call centres, and call backs from Dundee or where ever I’m trying to get to seem to be quite rare! Any info gratefully accepted

John

nevip
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Welfare rights adviser - Sefton Council, Liverpool

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Joined: 16 June 2010

I had 01851-767458 years ago and haven’t used it for a long time so I’ve no idea whether it’s still current.

Nicky
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Supervisor Welfare Benefits, Barrow-in-Furness, Citizens Advice Bureau

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I have an advisers number for Burnley Pension Service - i have not used it for some time as we now have a local liaison but you’re welcome to try it if you’d like to give me your e-mail address.

ChrisG
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Shelter, South Yorkshire

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Total Posts: 34

Joined: 9 January 2012

thanks for the replies - I actually got a swift return call from a helpful meber of staff in Dundee.