Legal Services Board and Office for Legal Complaints triennial reviews

As part of the government’s response to a Public Administration Select Committee report Smaller Government: Shrinking the Quango state, which set out the plans for reforming public bodies, the Ministry of Justice is undertaking a triennial review of the Legal Services Board (LSB) and for the Office for Legal Complaints (OLC).

Both bodies were established by the Legal Services Act 2007. The LSB was established in January 2009 and the OLC in July 2009. The LSB is the oversight regulator for 10 approved regulators. The OLC administers an ombudsman scheme known as the Legal Ombudsman, providing redress regarding service complaints against authorised persons.

The Cabinet Office has identified two principal aims for triennial reviews:

* to provide a robust challenge of the continuing need for individual NDPBs – both their functions and their form; and
* where it is agreed that a particular body should remain as an NDPB, to review the control and governance arrangements in place to ensure that the public body is complying with recognised principles of good corporate governance.

In order to review the continuing need for the functions and the form of the LSB and the OLC, the review team is seeking evidence from a wide range of bodies in response to the two principle aims stated by Cabinet Office mentioned above. The review would particularly welcome hearing from users of the LSB and the OLC.

You can provide written evidence to the following address:

LSB and OLC triennial reviews
Post point 4.19
Ministry of Justice
102 Petty France
London
SW1H 9AJ

Or by email to .(JavaScript must be enabled to view this email address)

All submissions must be received by the latest 12:00 on Friday 30 March 2012. Late submissions will not be considered.

Legal Services Board and Office for Legal Complaints triennial reviews