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Forum Home  →  Discussion  →  Benefits for older people  →  Thread

Pension Service or DWP Debt Management - Who to contact?

Bcfu
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Blackpool Centre For Unemployed

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Total Posts: 208

Joined: 9 July 2020

Hi,

Not really had to deal with this before so don’t know who to contact and government guidance isn’t overly helpful.

I have two clients who are having deductions from their Pension Credit (one for a UC overpayment and one for an ESA & IS overpayment) who are both struggling and need their deductions lowering (one needs it to be waived completely - already discussed on here).

Do I contact the Pension Service or DWP Debt Management to get these deductions reduced?

Thanks

Adam

Paul_Treloar_AgeUK
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Information and advice resources - Age UK

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Total Posts: 3233

Joined: 7 January 2016

I’d imagine it would be DWP Debt Management in the first instance.