Work coach recruitment

Couple of interesting articles from Disability News Service and Benefits & Work:

DNS: Work coaches with no GCSEs could decide on ‘fit for work activity’, DWP admits
B&W: DWP work coaches: no qualifications, appointed without ever being met, interview questions supplied for under a tenner

See also How DWP hired 13,500 new work coaches – without meeting a single one from November 2021, and the DWP’s Work coach microsite that provides an overview of the application process that includes a ‘pre-recorded interview’ ... a recording of a person asking questions to test your experiences, where you get given a minute to consider how you want to reply before having 3 minutes to record your response.

How much are decision makers paid?

Aside from the education criteria, which varies between roles, this isn’t any different from the rest of the civil service, and is a general trend in recruitment overall.

Attempts at quantifying the recruitment process and getting the person most statistically likely to make a “good” employee. Of course we now have agencies who capitalise on this - and I’m sure there are no issues outsourcing the recruitment of crucial civil servants to people who only want to make money.