Capita hit by cyber-attack

Capita, the outsourcing group that runs crucial operations for the government was still restoring online services for customers on Monday morning as it confirmed a cyber-attack was to blame for a major IT outage that hit clients including local councils on Friday.

...The company has £6.5bn-worth of public sector contracts [and] its largest government customer is the Department for Work and Pensions, which has farmed out £2bn of work to Capita, mostly on its disability payment assessment services ...

Capita also holds contracts with the London boroughs of Barnet, and Barking and Dagenham, and with South Oxfordshire council, whose websites displayed messages on Friday saying that phone lines for benefits, council tax and business rates call centres were down.

More: https://www.theguardian.com/business/2023/apr/03/capita-blames-cyber-attack-outage-it-systems

I phoned Somerset Council Tax this afternoon ( which has been outsourced to Capita ) and was told all IT was down and to phone back tomorrow.

Capita in a statement today to shareholders, following a Times newspaper report that their clients personal data were for sale on the dark web, admitted that at least 4% of client data including bank accounts had been inflitrated.

According to the Yahoo report——Documents included scans of people’s passports and driving licences, job application letters and what appeared to be a list of bank details for suppliers who had invoiced Capita Nuclear.

Capita administer PIP for the DWP and also Council Tax for several LA’s including the new Somerset Council.

https://finance.yahoo.com/news/bbc-licence-fee-outsourcer-refuses-090957322.html