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Forum Home  →  Discussion  →  Benefits for older people  →  Thread

Pension Credit Processing Delays

LouiseG
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Financial Wellbeing and Welfare Benefits - Livin Housing Ltd, Co. Durham

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Total Posts: 7

Joined: 14 November 2019

Hi has anyone noticed a long delay in processing new claims? I am waiting on several online applications made from mid November but nobody is receiving any awards. There is nothing unusual about any of the claims. I am wondering if it is specific to the North East area?

Paul_Treloar_AgeUK
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Information and advice resources - Age UK

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Joined: 7 January 2016

There have been a lot of problems processing PC and State Pension claims for a few months now, mainly due it seems to staff being reassigned to other parts of the DWP.

We’re having a meeting with various people from PS next month and can highlight the fact that these still seem to be happening and see what they say. They seem to have caught up with things on the SP side of things in general but I’ve heard similar tales to you from other advisers about PC claims.

LouiseG
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Financial Wellbeing and Welfare Benefits - Livin Housing Ltd, Co. Durham

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Total Posts: 7

Joined: 14 November 2019

Thanks for your response. Disappointing , but hopefully processing times will improve.