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Forum Home  →  Discussion  →  Work capability issues and ESA  →  Thread

WCA not being carried out in UC when person responsible for under 5s - is this an issue?

Daphne
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The Work and Pensions Committee have contacted me as they’ve been made aware of a problem of the WCA not being triggered in UC when the claimant is also responsible for under 5s, and they are interested to know whether this is a widespread problem that it is worth them looking into.

So I would be interested to hear from people if this is an ongoing issue and also, if it is, why it is happening. Is it because the person is reporting health conditions but doesn’t realise they have to submit a fitnote in order for the WCA to be triggered, and the work coach isn’t advising them to do so as the claimant commitment is already reduced? Or is that the UC50 is not being sent out despite fitnotes being submitted? Or something else?

No need for lots of info at this stage - just an idea of whether it is a problem or not. Fine to reply on here and just give an indication of how big or not a problem it is as far as you’re aware.

Thanks :)

Timothy Seaside
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Housing services - Arun District Council

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This isn’t something I’ve come across.

Of course, now I’ve said that I’m fully expecting tenants to start calling me about it as soon as I click “submit post”.

Daphne
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Thanks Timothy - let me know if you have caused the flood gates to open ;)

On responses I’ve had so far, it appears it may be more just a general issues of getting the WCA triggered under UC - young children may be one reason that gets in the way but there may be others - like not understanding the need to submit a fit note, or failing to issue the UC50. It’s clearly impacting a bit for some but maybe not so much for others?

Any feelings for how much of an issue it is or isn’t are welcome :)

Paul_Treloar_AgeUK
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Information and advice resources - Age UK

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We’ve had a couple of reports of people over SPA being refused WCA’s because they’re “too old”.

Va1der
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Welfare Support Worker - Community Renewal Edinburgh

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I’ve seen a few, namely on the social media pages we looked at before. Although, the issue seems much more prevalent where there are younger children - i.e. where there is automatically no or very little work related requirements. Same goes for CA carers.

Given that it is conceivably primarily an issue of kindly WCs telling claimants they can relax and don’t have to submit fit notes due to their caring responsibilities, I’d wager a guess it is fairly prevalent.

Jo_Smith
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Citizens Advice Hillingdon

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In my experience there is a problem with UC50 forms being sent in timely fashion in general, to such extent that I now routinely advise my clients to make a note in their diary to request and chase up UC50 as soon as one month after submitting a sick note is up. I have been told that the “health journey ” is triggered manually by case managers for those with no WRR. It sounds probable then,  that if case managers are overwhelmed by number of clients allocated to them, this task falls ways down on the list of tneir priorities.

[ Edited: 9 Jun 2021 at 09:10 pm by Jo_Smith ]
Greg B
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Maggie's Centre Glasgow

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Paul_Treloar_AgeUK - 09 June 2021 02:58 PM

We’ve had a couple of reports of people over SPA being refused WCA’s because they’re “too old”.

Presumably for clients not getting AA/DLA/PIP? Got to love a bit of discrimination.

[ Edited: 11 Jun 2021 at 11:23 am by Greg B ]