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DWP telephony

Dan_Manville
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Mental health & welfare rights service - Wolverhampton City Council

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Total Posts: 2261

Joined: 15 October 2012

Is it just me or is the entire DWP telephony system just ringing out?

I can’t get through to anyone!

Mike Hughes
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Senior welfare rights officer - Salford City Council Welfare Rights Service

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Total Posts: 2176

Joined: 17 June 2010

Same problem with Rightsnet apparently 😊

Thought I’d best reply to stop it being so lonely.

Andrew Dutton
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Welfare rights service - Derbyshire County Council

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Joined: 12 October 2012

My work doesn’t involve the phone so much, but I sit opposite a colleague who is regularly stuck with the rage-inducing Vivaldi loop for the best part of an hour trying to get through to ESA.  Who then often put the phone down.

Mike Hughes
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Senior welfare rights officer - Salford City Council Welfare Rights Service

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I only replied to Dan cos I was trapped in the Vivaldi/go look at our web site and learn nothing loop 😊