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Forum Home  →  Discussion  →  Decision making and appeals  →  Thread

Recurrent UC themes - UC WCA MR’s and getting evidence to DM’s i.e. uploading evidence to the UC account

 

Andyp5 Citizens Advice Bridport & District
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Not for the first time persuading CM’s on the journal to facilitate uploading facility to allow medical evidence to be uploaded for UC WCA MR’s rather than them insisting agoraphobic client or a client with a learning disability to the extent he/she struggles with simple instructions go to local jobcentre with evidence or post it.

Is a puzzling experience, anyone got any tips regarding any advice to be able to upload evidence?

     
Peter Turville
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Andyp5 Citizens Advice Bridport & District - 01 May 2019 01:14 PM

Not for the first time persuading CM’s on the journal to facilitate uploading facility to allow medical evidence to be uploaded for UC WCA MR’s rather than them insisting agoraphobic client or a client with a learning disability to the extent he/she struggles with simple instructions go to local jobcentre with evidence or post it.

Is a puzzling experience, anyone got any tips regarding any advice to be able to upload evidence?

Andy - you may need to be very very assertive!! https://www.rightsnet.org.uk/forums/viewthread/14288/
remember it is a modern benefit designed for the C19!

     
Andyp5 Citizens Advice Bridport & District
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Peter Turville - 01 May 2019 01:41 PM
Andyp5 Citizens Advice Bridport & District - 01 May 2019 01:14 PM

Not for the first time persuading CM’s on the journal to facilitate uploading facility to allow medical evidence to be uploaded for UC WCA MR’s rather than them insisting agoraphobic client or a client with a learning disability to the extent he/she struggles with simple instructions go to local jobcentre with evidence or post it.

Is a puzzling experience, anyone got any tips regarding any advice to be able to upload evidence?

Andy - you may need to be very very assertive!! https://www.rightsnet.org.uk/forums/viewthread/14288/
remember it is a modern benefit designed for the C19!

Oh gawd i had forgotten all of the above!

Is it still a UC aspiration for claimants to be able to upload stuff?

     
ClairemHodgson
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all part of making adjustments for the vulnerable…...

     
Andyp5 Citizens Advice Bridport & District
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ClairemHodgson - 01 May 2019 02:51 PM

all part of making adjustments for the vulnerable…...

From Jan 2018 but….....................

Industrialisation
32.The September 2017 HC concluded that, to be cost-effective at scale, the programme needed to “industrialise” its approach to “complex cases and vulnerable customers”.111 The IPA found a high level of uncertainty about the proportion of UC claimants who could be considered vulnerable, noting that estimates ranged from 25% to 50%. Given the resources required to support vulnerable claimants, if levels were towards the top end of that scale the medium-term sustainability of UC would be threatened.112

33.The IPA’s call for the “industrialisation” of UC for complex cases and vulnerable customers is an unfortunate choice of phrase. In those stark terms, however, it epitomises the challenges facing the UC programme. To make its promised efficiency gains, it must become a far more automated system. Key areas such as identity verification, however, are currently manual processes for a large proportion of claimants. Delays to the rollout and automation of the digital service reduce projected efficiency savings. In seeking to maximise savings, however, the Department must monitor closely any potential adverse effects on claimants and factor those into its decision making.

https://publications.parliament.uk/pa/cm201719/cmselect/cmworpen/740/74007.htm

     
ClairemHodgson
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my tongue was firmly wedged , couldn’t you tell?

     
Andyp5 Citizens Advice Bridport & District
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ClairemHodgson - 01 May 2019 06:06 PM

my tongue was firmly wedged , couldn’t you tell?

Oh i knew where you were coming from Claire!

But any excuse to repost the above!