Visiting Officers Referral Process

Hi Keith

There’s the very short guidance on home visits which is in the House of Commons Library - don’t know if it’s much help.

Home visits were raised when we talked about complex needs claimants. DWP said they were promoting the role of home visits. I did raise that in some areas it did not seem easy to arrange them or that there were not sufficient resources and they said any issues should be raised via the third party escalation process - see attached

We recently were supplied with the attached.

Thank you both, very interesting links.

How are you Paul, long time no see.

Home visits were raised when we talked about complex needs claimants. DWP said they were promoting the role of home visits. I did raise that in some areas it did not seem easy to arrange them or that there were not sufficient resources and they said any issues should be raised via the third party escalation process

That’s interesting, I don’t have a great deal of faith in this working at a local level. I will no doubt be quoting this in the near future.

Keith S Adviser - 18 September 2018 02:45 PM

Thank you both, very interesting links.

How are you Paul, long time no see.

I’m good thanks Keith - which Keith are you btw?

Don’t know if this is useful? https://www.rightsnet.org.uk/?ACT=39&fid=3&aid=1782_0IIfBIL4FYZ9FbWE41nH&board_id=1