From policy team at advice NI- includes calls for strategic and operational change -
Advice NI believes that now is the time for a fundamental review of the purpose of Universal Credit with a view to rebalancing the focus on meeting the needs of claimants as opposed to delivering value for money; focusing on the needs of the most vulnerable as much as it focuses on getting people back to work.
https://www.adviceni.net/sites/default/files/publications/making_uc_better.pdf
... and the press release
[ Edited: 31 Jul 2018 at 03:09 pm by Stuart ]