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Forum Home  →  Discussion  →  Access to justice and advice sector issues  →  Thread

DWP has put out contract notice for ‘Digital Debt Service Project’

Daphne
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The DWP has put out a contract notice seeking a supplier to implement and maintain a “debt-management system” for use by about 2,300 staff across a number of its offices throughout the UK. By the 2021/22 fiscal year, the platform will need to handle the department’s work to collect money from an estimated nine million debtors. This may subsequently to rise between 12 and 15 million people, the DWP said, and a total of up to 45 million individual debts.

https://www.publictechnology.net/articles/news/dwp-digital-project-manage-debts-15-million-citizens