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Councils misadvising on council tax discount
Investigation by MoneySavingExpert finds -
[ Edited: 29 Sep 2017 at 05:08 pm by shawn mach ]‘... up to 100,000 people who are entitled to a 25% council tax discount could be missing out, with a massive variation in uptake.
This is likely due to inappropriate information being given about the discount by local councils. Two-thirds of those councils we mystery-shopped gave incorrect info, while some frontline staff were apparently unaware of the existence of the discount.’