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Cost of Living payments

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EJ
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Benefits advice line - Coventry City Council

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Total Posts: 111

Joined: 29 June 2010

CA Adviser - 15 September 2022 01:52 PM
bigbill - 01 August 2022 05:29 PM

Have a couple who have been refused the COL payment as hubby has old style CBESA topped up with IBESA so Work Coach at DWP says not entitled?

On link above it says this.

“You will not get a payment if you get New Style Employment and Support Allowance, contributory Employment and Support Allowance, or New Style Jobseeker’s Allowance, unless you get Universal Credit.”

Obviously no UC paid but IBESA is so also on above link it says.

“To get the first Cost of Living Payment of £326, you must have been entitled to a payment (or later found to be entitled to a payment) of income-based JSA, income-related ESA, Income Support or Pension Credit for any day in the period 26 April 2022 to 25 May 2022.”

Which they did so thought it obvious they should get it but refused?

Asked him to use link to report missing payment and see what happens.

Saw a post online from a claimant in receipt of cbESA and irESA, who stated that upon querying their missing cost of living payment, they were told by ESA that they did not qualify because contribution-based ESA is their main benefit and they are not in receipt of UC. Other people agreed that they had also been told this. Can this be true?

Saw one of these a few weeks ago. And the MP was given the same line.  But clt sent a photo of her letter showing ESA ir top-up and payment was made very quickly