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Forum Home  →  Discussion  →  Access to justice and advice sector issues  →  Thread

Citizens Advice Bureau teams up with online legal service

Paul Treloar
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Head of Policy, LASA

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Joined: 6 January 2011

Legal Futures website reports that Greenwich Citizens Advice Bureau is teaming up with Instant Law, the legal video-conferencing business that currently offers its service through major libraries in London and Birmingham. They say that the hope is that the initiative will act as a pathfinder for Instant Law to team up with other not-for-profit providers.

Both CAB users and staff will be able to get free legal advice directly from specialist lawyers via Instant Law’s secure video-conferencing software. It covers a wide range of private client services, including immigration, employment, landlord and tenant, and family. Users are only passed to a panel lawyer if they require representation, and they will be local so that if a face-to-face meeting is required, users do not have far to travel.

For more details, see Pioneering webcam legal advice service ties up with Citizens Advice Bureau