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Forum Home  →  Discussion  →  Universal credit administration  →  Thread

UC joint claim - practicalities of reporting change and access to shared UC account

Tom B (WRAMAS)
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WRAMAS - Bristol City Council

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Total Posts: 456

Joined: 7 January 2013

Hi all

This is a question about the practicalities of reporting a change when it involves a couple separating.

When partner 1 logs into UC and reports this change, do the accounts split immediately or is there anything partner 2/DWP has to do to verify the change on the system before the accounts split?

The context here is domestic violence and wanting to know at what point ex-partner loses access to journal messages etc.