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PIP Suggested answers

NEW
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Lancashire West Citizens advice Bx

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Joined: 20 May 2014

I recently attended a DWP course on PIP form filling when great emphasis was placed on using the STAR criteria in preparing the answers to the various activities I was told that STAR means
S = safely
T= Timely
A= Acceptable level
R = Reliably and repeatedly

Can anyone share stock answers for each of the PIP descriptors which incorporate the above

Andyp5 Citizens Advice Bridport & District
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Citizens Advice Bridport & District

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NEW - 11 April 2024 07:37 PM

I recently attended a DWP course on PIP form filling when great emphasis was placed on using the STAR criteria in preparing the answers to the various activities I was told that STAR means
S = safely
T= Timely
A= Acceptable level
R = Reliably and repeatedly

Can anyone share stock answers for each of the PIP descriptors which incorporate the above

Arguably, its more nuanced than stock answers - that said have a look at the source below you’ll find it and much much much more in the resources bit of the Rightsnet dashboard

https://pipinfo.net/issues/reliably

Kelly
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Joined: 8 April 2024

If only we could have stock answers! Unfortunately, even if we had a multitude of precedents to choose from, it would be so labour intensive choosing between them/amending them to match the claimant, that it wouldn’t be worth using them.

As Andy says, better to answer the questions on a case-by-case basis and develop some standard prompting questions to help get the full story from your client:
- so what happens when you try?
- tell me about pain, tiredness, loss of focus, things going wrong
- what does so-and-so do to help you to do that activity?
- tell me what you do when so-and-so is not available