I have been asked by a number of colleagues about the ending of simple payment cards, one social work colleague told me he had been advised on the phone by the DWP that the end would be either June or July this year.
can anyone confirm or refute this and maybe point me to were I can get more info.
Contact the Simple Payment helpline perhaps?
Simple Payment helpline
Telephone: 0845 600 0046
Textphone: 0800 032 5864
As ever the simplest advice is always the best. Thanks.
I did call the helpline and spoke with a customer adviser, he advised that the service is closing but they do not know when. He also advised that customers will be lettered that it is closing.
Thanks for flagging this up, we cover simple payments in at least one of our factsheets so we’ll need to amend as and when this happens.
Did they say why?
The adviser I spoke to was a wee bit vague only that they know it’s going but not when, and to be honest I didn’t ask why.
Found this - https://www.whatdotheyknow.com/request/372717/response/918823/attach/3/FOI 4415 Response Final.pdf
Perhaps it’s all part of the DWP’s moves to bully everyone in to getting a bank account no matter what (see also POCAs)