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Carers Allowance and implicit consent

 

 

Dan Manville
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Mental health, Wolverhampton CC Welfare Rights

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Is it just me or does the CA unit have a very funny take on how implicit consent works?

Twice I’ve had to speak to them recently and both times I’ve had a struggle to get any info out of them.

     
Brian Fletcher
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Welfare Rights, Wigan & Leigh Carers Centre, Wigan

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I think it’s just you Dan grin

They obviously like me.

     
Dan Manville
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Mental health, Wolverhampton CC Welfare Rights

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I do sound like a Northern thug on the phone; considering they’re in Chorley it shouldn’t come as a surprise though.

     
Mike Hughes
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Senior Welfare Rights Officer (Take-Up), Salford WRS.

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Nah, they have history on this. I’ve had some fantastically bizarre conversations with them over the years. Off the top of my head I can recall:

- there’s no such thing as implied consent questions.
- we only speak to claimants.
- the Carers Allowance caselaw you have cited does not exist.
- Caselaw does not apply to us.

I think it’s where BEL staff go to retire smile

     
Rosie W
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Northumbria Healthcare Welfare Rights Service

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My favourite - “We can only tell you one thing if it’s implicit consent”. Which I’ve now heard several times. In their heads apparently needing to know three things = three phone calls..