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EDP not paid. Backdate help please
I know this has been on here before, but i cant find the link.
I have a client with severe mental health issues who was migrated from IB to ESA in July 2013 and was immediately placed into the support group, receiving 108.15 a week
She is paying all of her mortgage out of this, and has just received a large dental bill as she is not on Income related
She receives £108.15 per week Contribution based, however she should receive Income related ESA of £15.55 (due to EDP). This extra is not in payment. Im completing an ESA3 for her, and requesting a backdate.
A delightful young chap from Jobcentre Plus (and his superviser) told me its her fault for not claiming it (Income related top up) and there will be no backdate as new claims can only be backdated 3 months anyway, and added she has no good cause.
I explained that unlike old IB/IS days ESA is one benefit, not 2 , and its official error that she was not considered for her EDP, so i want it fully backdated. Im asking for a premium to be backdated, not an actual new benefit claim.
I have a gut feeling they may try to block this, as i dont only want the EDP backdated - i want her housing costs backdated from the thirteenth week of her claim.
Can anyone show me some pointers to confirm i am correct? Jobcentre Plus have told me I am wasting my time (as usual)
Thanks guys and gals, as always