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Can an RSL recover an HB overpayment from their tenant when there is a HB official error?
Please can anyone assist with this matter?
I have a client who was in receipt of HB - there has been an overpayment on the account - which the LA have admitted was down to an official error. Furthermore, the LA did not make a formal decision notifying the claimant of the overpayment but instead recovered the sum from the RSL. RSL appealed this decision but lost and they are now recovering the overpayment from the tenant and treating it as rent arrears.
Many thanks